The impact of Knowledge Management on the Organisation Performance - Annotated Bibliography Example

Knowledge Management Annotated Bibliography Theme: The impact of Knowledge Management on the Organisation Performance Introduction In the modern society there is need for most of the organizations to be able to compete effectively by the introduction of the knowledge management in their organization. There is also need for them to follow up on the implementation of the knowledge management in order for the knowledge to be able to integrate itself and become a work place culture. Marques and Garrigos (2006) states that knowledge management has become a line of research which is attracting much interest and although the literature had already worked implicitly with knowledge the increasing spread of theoretical works on knowledge management is due to the importance it has to the firm as well as the developing of the competence based view. Donate and Guadamillas(2010) described the knowledge based view of the firm as institution which creates, transfers and protect the knowledge in a more effective way than markets which use their existence and boundaries to justify themselves. Appel Muelenbroek (2010) used the approach of the facilities which are mandatory in creating a conducive working environment which offers the employees the ability to freely pass and receive the information they needed. Boumarafi stresses on the need for organizations in the United Arab Emirates to empower themselves using knowledge management which they can not afford to ignore. Title and reference of article Boumarafi B.(2009) “ knowledge management approach to performance: a United Arab Emirates experience”, Digest of Middle East studies, vol. 18, issue 2, pg 17-26 Type of article Research article- University of Sharjah United Arab Emirates (UAE Aim/purpose of article The study is concerned with how organization can improve their performance using knowledge management and the extent to which knowledge management is practiced in the United Arab Emirate. It also investigates the effects of organizational culture, organizational infrastructure, management support, technical infrastructure, reward and clarity. sample, location, method of data collection and analysis [methodology] Sample: total of 300 questionnaires were sent with 89response to the questions which were usable and represented 29.7%. these questionnaires were sent to the general managers, chief knowledge officers, (IT) managers and heads of departments of the companies which included the service sector and the manufacturing sectors Instrument: questionnaires Analysis: the type of research analysis used was SPSS which stands for statistical package for social sciences. The data were analysed using Cronbach model of reliability and the results were yet again analysed using reliability analysis. Findings The findings showed that there was major relationship significance and correlations between knowledge management, practice dimensions and performance of firms which has got good knowledge management base. And the most contributing factor of all was the reward which enabled the success of the implementations introduced. The findings also cultural aspect which hindered or made the reward contribution a slight problem to knowledge implementations. This would also indicate the failure in detecting correlations between reward and implementation of knowledge Significance of article in relation to: other articles, your topic OR prior research The significance of this study proved that although there was no literature on the subject most companies in the UAE are implementing issues to do with knowledge managements and it is gaining popularity among the management as the only way to beat competition and be ahead of the pack. Limitations of article, e.g. location, industry, focus The survey response was less than a half of the people approached. There was the problem of cultural aspect which also hindered the research reliabilities Strength/s of article The article explains in details the dimension to which knowledge management is taken seriously in the United Arab Emirates and also the extent of implementation of the required knowledge in the required field of business Weakness/es of article The weakness is based on the researchers’ failure to convince the people questioned on the importance of the survey to be carried out. Title and reference of article Appel-Muelenbroek R. (2010) knowledge sharing through co-presence: added value of facilities”. Facilities, Vol. 28 No. 3/4, pp.189 - 205 Type of article Research paper Aim/purpose of article The paper aims to show that there is a correlations between the flow of knowledge through the workplace with the environment in which the workers are working this means the better the environment the better the returns sample, location, method of data collection and analysis [methodology] Sample size: 138 people who work in a research building were questioned and the data analysed Analysis: The analysis used was the spatial analysis method which showed the co-presence on the amount of knowledge shared and the way the knowledge were shared between the people working in a building. This was performed with a software called Depthmap on a 500mm grid Findings 1. The findings were that most knowledge were shared between two people with the main type of knowledge sharing being the asking and answering of questions. 2. There was also less work based talk along the corridors and coffee rooms since it seems like most people viewed this places as social setting other than work related Significance of article in relation to: other articles, your topic OR prior research It proves that knowledge can be passed without the need for reward if the people in the same building are open with each other and are willing to share. The environment also should be conducive for the sharing of the knowledge. Limitations of article, e.g. location, industry, focus It was limited to a single building with people working most probably in the same profession. Strength/s of article The article stresses on the need for facility manager to lay out open plans which can be assessed and also compared it also shows the need for open space so that people can meet and share freely Weakness/es of article The article researched on people who feel the need to share knowledge since they are researchers and to research you have to ask around be it from your colleague at work or someone else Title and reference of article Donate M. J and Guadamillas F. (2010)“ The effect of organizational culture on knowledge management practices and innovations”, Knowledge process management Vol. 17 No.2 pg. 82-94 Type of article Research article- faculty of law and social sciences, university of Castilla-La Mancha, Ciudad Real, Spain and Toledo Spain Aim/purpose of article The article aims to study and analyse the notion that knowledge is a strategic resource for any organization. sample, location, method of data collection and analysis [methodology] The article uses the empirical analysis method which is done using a sample of populations which corresponds with four industries Findings The findings have proved that there is relationship between the different types of parts of knowledge management which includes practices, culture and innovations results. The storage and transfer of knowledge is also essential to the positive practice of an organization. Knowledge centred culture also plays an important role in success of the company since they multiply when they interact with the types of practices such as knowledge management, organizational culture and innovation results Significance of article in relation to: other articles, your topic OR prior research The study combines the relationship between knowledge management practices, organizational culture and the technological results of the companies involved including the importance of creation, transfer and protection of the said knowledge Limitations of article, e.g. location, industry, focus It only researched on four companies in Spain. It would have been interesting if they would have broaden their scope for research purposes Strength/s of article It tackles the issue which are concerned with the effects affecting knowledge sharing in the population which works with certain industries Weakness/es of article There is lack of tallying between the survey carried out and the consequences on the innovative performances. Title and reference of article Marques D. P and Garrigos F. J.(2006) “the effect of knowledge management practices on firm performance”, Journal of knowledge management Vol. 10 No.3 pg. 143-156 Type of article Research article- Department of business administrations, Universitat Jaume 1 Campus Riu Sec. Castellon, Spain Aim/purpose of article The purpose of the research is to study and analyse on how introduction of knowledge management practices give a company the competitive edge required for the improvement of the performance of the firm sample, location, method of data collection and analysis [methodology] Analysis: empirical studies which was carried out on 222 firms in the Spanish biotechnology and telecommunications sectors. Findings With the conceptualization of the knowledge management practice a six dimension structure was distinguished which enables managers to easily focus their attention on them and to determine what action will be carried out when introducing them Significance of article in relation to: other articles, your topic OR prior research Gives managers guidelines to follow when introducing knowledge management in their companies. It also may serve as reference to the process of conceptualizations, operationalization and the measurement to be used in the construction of basic managements Limitations of article, e.g. location, industry, focus There was no specific items for the industries which responded to the empirical research Strength/s of article It offers guidelines and is an easy to understand article Weakness/es of article It Is inconclusive Title and reference of article Subba M, Douglas E. P, (2010) "Technological knowledge breadth and depth: performance impacts", Journal of Knowledge Management, Vol. 14 No: 3, pg.359 - 377 Type of article Research paper Aim/purpose of article The aim of this paper was to prove how technology is important to knowledge management and how studies have proven that there is an expected positive between technological knowledge and profitability. sample, location, method of data collection and analysis [methodology] A sample of manufacturing firms was tested using the empirical means of analysis. Then this was measured using the patent of the firm’s data. Then three hypothesis were developed using multivariate regression and based on theory. Findings The findings were that rather than stock companies need to invest much more on their technological knowledge. There is also need for companies to invest in marketing capabilities and orientations since this is also an important determinant for the success of the firm . Significance of article in relation to: other articles, your topic OR prior research The main finding proved that companies needed to invest in both technological knowledge and market orientation since if they only invest in both there is good chance of competence and it would enhance the performance of the company Limitations of article, e.g. location, industry, focus It is limited only to technological effects and does not include marketing facilitations in its research Strength/s of article The article tries to show the managers that there is need for them to include both the technical knowledge stock and this also should be included in their planning. There should be a balance between extreme combinations of both depth and breadth of technological knowledge. Weakness/es of article Lack of inclusion of other aspects of knowledge managements. Title and reference of article Livio C, Michele G, (2010) "Knowledge-based inter-organizational collaborations", Journal of Knowledge Management, Vol. 14 No: 3, pp.348 - 358 Type of article Conceptual paper Aim/purpose of article The aim of this research is to show the need of companies to go beyond their traditional geographical, industrial and organizational boundaries where there is greater need for alliances and collaborations which offers much more base than the traditional self sufficiency which companies used before sample, location, method of data collection and analysis [methodology] Literature analysis was used to single out and define the distinctive characteristics which could not be disregarded regardless of the environmental issues and then this was arranged and designed into knowledge based collaborations types which were arranged into classified schemas. Findings The frames works of this article can be used by managers to adopt knowledge which are mostly favourable and turn them into strategies and process which are independent of the distinctive characteristics seen in collaborations. Significance of article in relation to: other articles, your topic OR prior research The most significant aspect of this paper is that it provides managers with theoretical frame works which they can use in arranging knowledge based collaborations between organizations into classification schema. Limitations of article, e.g. location, industry, focus It is mostly theoretical Strength/s of article The theories provided can be workable and it not only involves only the managers but the whole organizations including benefits of working with other companies and retrieving knowledge which might not be available in one firm. Weakness/es of article The work is mostly theory. There is enough proof that knowledge management is fast becoming a strategy that most business is not able to ignore. There is a lot of papers written on this and a lot of research done to prove that without knowledge most companies will loose their edge and fade away. According to Bourmarafi (2009)most business environment are experiencing a shift in emphasis from material based industries to intellectual based industries where know how and skills stands out as the only source of long term sustainability of the competitive edge of any company The importance of knowledge management is evident all through the bibliography in a sense that if a company ignores the research carried out it is doomed to fail. Reference: Boumarafi B. (2009) “knowledge management approach to performance: a United Arab Emirates experience”, Digest of Middle East studies, vol. 18, issue 2, pg 17-26 Appel-Muelenbroek R. (2010) knowledge sharing through co-presence: added value of facilities”. Facilities, Vol. 28 No. 3/4, pp.189 – 205 Donate M. J and Guadamillas F. (2010) “The effect of organizational culture on knowledge management practices and innovations”, Knowledge process management Vol. 17 No.2 pg. 82-94 Marques D. P and Garrigos F. J. (2006) “the effect of knowledge management practices on firm performance”, Journal of knowledge management Vol. 10 No.3 pg. 143-156 Subba M, Douglas E. P, (2010) "Technological knowledge breadth and depth: performance impacts", Journal of Knowledge Management, Vol. 14 No: 3, pg.359 - 377 Livio C, Michele G, (2010) "Knowledge-based inter-organizational collaborations", Journal of Knowledge Management, Vol. 14 No: 3, pp.348 - 358 Read More