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Australian Business Excellence Awards - BHP, Ericsson and Kodak - Case Study Example

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The paper 'Australian Business Excellence Awards - BHP, Ericsson and Kodak " is a great example of a management case study. The Australian Business Excellence Awards are awards proliferated within the nation in down under giving outstanding recognitions to organisations in Australia (“Australian Business Excellence Awards” 1)…
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Introduction The Australian Business Excellence Awards are awards proliferated within the nation in down under giving outstanding recognitions to organisations in Australia (“Australian Business Excellence Awards” 1). These organisations are known to be distinct in handling business relations and transactions that exceed at par of minimum acceptable standards within the industrial business sectors of the nation (“Australian Business Excellence Awards” 1). The most extensive awards of all time given to Australian business establishments are the set of awards comprised in the Australian Excellence Awards (“Australian Business Excellence Awards” 1). These awards are given to Australian organisations, that may cover the following: multinational subsidiaries, government departments, agencies or bodies, franchisors, and privately owned organisations (“Australian Business Excellence Awards” 1). The benefits entailed by these awards are the following (“Australian Business Excellence Awards” 5): -Accurate and specific feedback is provided (“Australian Business Excellence Awards” 5). -Obtain international praises and compliments (“Australian Business Excellence Awards” 5). -Compare one’s organisation to how other organisations operate (“Australian Business Excellence Awards” 5). -Pick the best award, category, and system category to enter (“Australian Business Excellence Awards” 5). -Be ranked as the most successful organisations to ever win awards (“Australian Business Excellence Awards” 5). BHP, Ericsson and Kodak all learned that they should be able to accept any weaknesses they may fall in when taking the mentioned approaches. These CEOs of the se organisations also realise that any assessments and modifications done for their improvements must be executed fairly, without any biases. Entrepreneurs mostly study every aspect which may make them lose out in the competition. They do so by researching on the latest trends in today’s society to see which products, goods and services would boom in today’s industry and market. They try to update the trends they seem to be basing their services on. Entrepreneurs also conduct numerous regular conferences that they require their staff members to attend in order to enhance their skills in performing their regular tasks at work. When staff members perform at their optimal best, they are large contributors to the ability of the entrepreneur in gaining as much awards as possible. BHP has earned its prestigious title in the Australian Business Excellence Awards through its perseverance in accurately and regularly assessing its operational performances annually. By doing this, they are able to be the best there is in the industry through implementing the necessary improvements from time to time whenever needed. Ericsson was awarded titles by such Australian organisation when it demonstrated the progress in the services it provide to people all over the world in several workshops conducted. These workshops were attended by the organisation’s high ranking judges. Kodak Australasia has utilised the self-assessment checklist in order to detect areas in their operational backgrounds which need further positive modifications. By doing so, the Australian awarding body saw their efforts to be the best they can be and awarded them with prestigious titles. The Australian Business Excellence Awards is a national award giving body based solely in Australia. They are only responsible for awarding enterprises that are originally Australian-based. Because of these factors, they do not judge and award enterprises that are not originally Australian-based. Therefore, when this body is compared to Deming Prize in Japan when giving awards to BHP, Ericsson and Kodak, they fare low in being an influential award giving body in the world. Deming Prize more likely may accurately judge how these companies fare when they conduct business transactions in countries other than Australia. This is an ability which the national Australian award body may lack. In the Total Quality Management ranking scale, Deming Prize in Japan is the highest award giving body in the world (“The Deming Prize” 1). This award giving body was created in 1951 in order to remember and give honor to the late Dr. William Edwards Deming for his efforts in aiding Japan to accomplish success in the role it played in the conduct of global relation activities during World War II (“The Deming Prize” 1). The Deming Prize greatly has extended abilities to discern how enterprises all over the globe are doing in obtaining and maintaining the good performances they are seeking to achieve. The public trusts Deming’s authorities more in making the most at par decisions when disseminating awards than the Australian Business Excellence Awards. They perceive Deming as having more knowledge and experience in judging awards criteria given the fact that Deming has been exposed to the various cultural management variations of enterprises from different countries all over the world. The criteria in giving awards Deming keeps is created solely based on the teachings and wisdom of Dr. Williams (“The Deming Prize” 1). Deming judge the performances of various enterprises all around the globe based on Dr. Williams teachings that he has initially imparted to Japanese people (“The Deming Prize” 1). Dr. Williams has the most professional teachings and wisdom that generate much success for people who used them as guides to go forward in life. The Malcolm Baldrige National Quality Award is an award body based solely in the United States (“Malcolm Baldrige National Quality Award 1). However, this award giving body limits itself to giving awards to organisations in the business, health care, education, non profit areas to give feedbacks on its improvements or progress (“Malcolm Baldrige National Quality Award 1). The latter body may not fare as much to most people involved in the business operations of BHP, Ericsson and Kodak. It only gives awards to enterprises that belong to limited industries in the country. As compared to the Australian Business Excellence Awards, this body seem to have not had gained much experience in judging the competency of enterprises from various backgrounds and life due to its limited exposure to various enterprises in different fields. With BHP being a transport company, Ericsson a telephone manufacturer company, and Kodak a photo industry organisation, it is not very clear if Malcolm is applicable to give award to these companies. Malcolm may be able to do so because it deals with business industry in giving out awards. But, it is not clear whether this industry encompasses the industries these three companies belong to. Although Australia may not be as popular as America, in this aspect it goes to show Australia is making more efforts in making its progress in implementing the best award giving policies it could ever give. The Australian officials would like to do this as they have realised now is the right time for Australia’s award giving body to enhance it in order to match the reputation they earn of being United States’ ally in the first world or advanced country in the globe. The European Foundation Quality Awards operate entirely in a continent by being able to judge the performances of enterprises within Europe. This makes the award giving body in Australia become less popular. This happening is understandable given the fact that EFQM only covers the enterprises in a continent, while Australian officials bear more convenience in order to be able to disseminate awards to enterprises within the country only. This award giving body is not applicable to award these three companies since it is based in Europe only. It can likely perform its best to award them only if this ward giving body is based in Australia. The Australian Quality Award is an award giving body operating under the supervision of the Australian Business Excellence Awards. This award giving body encompasses on judging the Australian organisations belonging in fields that are not prevalent in the country. By doing so, the award giving body only encompasses a small portion of Australian industry. Therefore, Australian Business Excellence Awards is a superior award winning body that has a complete supervision and authority over the Australian Quality Award. The Japan Quality Award is the Japanese counterpart of the Malcolm Baldrige National Quality Award (“About JQA” 1). It aims to manage the entrepreneurial practices prevalent in Japan in certain sectors (“About JQA” 1). The certain enterprises in Japan that are judged by this body are assessed through a set of criteria developed through customised settings (“About JQA” 1). Like the Malcolm Baldrige, this body is of lesser categorical level as compared to the Australian Business Excellence Awards. The other great distinctiveness this body exhibits is the highly provocative concepts its official nurture as an Asian organisation. Likewise, it is not advisable to award BHP, Ericsson and Kodak due to the same reasons Malcolm is not advisable to award these companies. BHP Ericsson Kodak Transport company-deals with communication across the country or globe Telephone manufacturer-deals with telecommunication domestically and internationally. Photo company-deals with communicative media domestically and internationally. Conclusion Award giving bodies are significant components in the industry today. They give hope and encouragement to entrepreneurs to perform tasks to the best of their abilities by having the thought of being recognised and praised when they do a good job in serving its clientele. Award giving bodies have the responsibilities of implementing any criteria in disseminating awards as objectively as they can. The criteria should be free of bias and must be formulated by competent professionals. Works Cited “About JQA.” Jpc-net.jp, In Japan Productivity Center. Web. 14 May 2010. “Australian Business Excellence Awards.” Corporate.saiglobal.com, In SAI Global Limited. Web. 14 May 2010. “Malcolm Baldrige National Quality Award.” Wikipedia.org, In Wikipedia, Inc. Web. 14 May 2010. “The Deming Prize.” Juse.or.jp, In JUSE. Web. 14 May 2010. Read More
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