Hospitality Operations Management - Research Paper Example

The paper "Hospitality Operations Management" is a perfect example of a management research paper. A hotel is a very significant component or factor in the hospitality service sector. It is as well vital for the growth and operation of the tourism sector. Though a hotel is a very lucrative investment, it requires top-level management skills because it is highly sensitive in terms of the services and products offered and the clients are always in search of the best services whenever they visit.

Being a highly competitive sector, hotel owners and the management are compelled to offer the best services to have a superior edge over the rivals in the operations. The owners of a well-performing hotel are in a move to enlarge their premises by increasing the number of rooms, a restaurant, a conference and a banqueting centre to enhance their operations. They also intend to create a leisure suite and spa to ensure that they remain relevant in the business by offering the best and quality services to their clients.

The management team needs to conduct thorough and comprehensive research into a number of issues in the industry to determine whether the venture will be a worthy investment. Some of the issues outlined and presented in the research report include the nature of hospitality products and service areas, the factors influencing demand patterns of the services and the customer profiles in the industry. The report will further outline the factors determining client spending power and the best methods to apply in pricing.

It will further analyze the performance measurements parameters in the industry and the suitable appraisal techniques for business operations. Finally, it will give the best methods of evaluating the quality of services offered in a hospitality facility and the appropriate ways of planning hospitality operations.IntroductionDespite the broad adoption of the term hospitality and the widespread use of the word in referring to activities associated with this industry, research work describes this word as very elusive.

Surprisingly, not even academics have an easy time in trying to define this concept and in most case leave it in a theoretical form. However, most industrialists interested in business flourishing seek better ways to define the word hospitality management to look more characteristically operational.