Crisis for a Jewelry Company - Business Plan Example

Crisis Plan Table of Contents Overview 3 Purpose of the Crisis Plan 4 Chemical Toxi in Jewelry Workshop 5 Documentation of the Crisis Plan 6 The Crisis Team Plan 9 Communication Plan of the Crisis Team 12 Emergency Operations center and Travel Guidelines 13 Safety Equipment 14 Communication Tools 15 Media Relations and Key Audience 16 Administrative Actions 18 Purpose of the Proposed Crisis Plan 19 Authority 20 Approvals 20 Command Structure 20 Scope Regarding the Situations to be Covered by the Proposed Crisis Plan 21 Objective 24 References 26 Overview Term crisis plan is a manifestation of managing crisis with regard to a development of valid and convincing documentation. It generally outlines the managing reactions including decisions, measures, policies and practices of an individual, group or organization to effectively deal with situations arising from a particular type of crisis (Fagel, 2013). In relation to the proposed study, the crisis plan significantly focuses to critically explore the situation of chemical contamination in a jewelry company named Stifanny (fictional name). Chemical contamination can be termed as an inadvertent exposure of hazardous chemical compound in a usual or ordinary environment that causes severe issues associated with health and wellbeing of individual not only in the organization, but the overall ecosystem of a particular society. In relation to the definition made by the American National Institute for Occupational Safety and Health (NIOSH), hazardous chemical compound significantly refers to those composites that can be considered underneath the criteria including teratogenicity or developmental toxicity, and organ toxicity or genotoxicity that have major impact on human, animal or environment (B. Braun Melsungen AG, 2011). More significantly, studies associated with chemical contamination generally involves a common set of crisis management process to identify major threats along with particular set of elements that often impose major complexities for the organizations to make decisions to address a particular concern. As compared to the risk management planning, which commonly involves examining future threats and identifying effective ways to deal with those challenges, crisis management plan rather encompasses intimidations during and after they have taken place. Various studies in this context reveals that crisis plan refers to the designing of a competent practice and guideline using skilled and specialized process to identify, assess and determine the actual ways to deal with a specific challenge or situation. Purpose of the Crisis Plan With due regards to the basic concept of crisis plan along with an ephemeral notion of chemical contamination, the proposed study tends to develop a proficient guidelines of practice regarding the chemical infection related crisis faced by Stifanny. Throughout the proposed plan, the discussion explores a critical assessment of the situation faced by the jewelry manufacturing organization and determines developing a crisis management plan for the organization. In order to design an effective and competent plan, the discussion tends to include common set of works including documentation of the situation, development of competent crisis team, emergency operation center and travel guidelines. In order to develop a competent crisis team related to the concern, the discussion provides a flowchart regarding communication and contact procedures among the crisis management members. Moreover, the emergency operation center along with travel guidelines is also developed throughout the discussion to ensure adequate safety and effective use of communication tools, equipment and media activities. Finally, the crisis plan also includes developing crisis management strategy for Stifanny and planning community outreach and services, along with administrative actions, potential crisis that might arise from the existing situation faced by the organization. During this process, the plan also tends to include the significance of emergency resources such as telephone numbers, recovery and restoration, testing and training along with buildings emergency procedures. Chemical Toxicity in Jewelry Workshop Chemical toxicity in the jewelry workshop can be regarded as a major step of the crisis plan as the operations performed in the plants often involves hazardous chemicals. The chemical information generally includes ingredients through which a product is designed and produced. Moreover, the information also tends to include a detail description about the ingredients that are used to develop products. It further determines the possible consequences that might have negative impact on individual to undergo major injuries or fatalities (McCann et al., 2013). In the context of Stifanny, the documentation process regarding the chemical compounds are used in terms of preparing jewelry items. For instance, the use of cadmium with metal fumes can be regarded as one of the most hazardous chemical compounds used in the process of making jewelry items. Cadmium with the metal fumes can be regarded as extremely toxic that have acute instances due to its overexposure in the plant. A chronic exposure of cadmium containing metal fume often causes severe damage to the lung tissue and also causes lung cancer for individuals due to its overexposure in the plant. In various cases, cadmium containing metal fumes also causes pneumonia that further leads to fatality. Furthermore, fluxes that are used during silver soldering process in the jewelry workshop are often recognized to cover major amount of fluorides such as fluoroborate or potassium bifluoride, which have acute instances in case of its overexposure. It tends to form toxic fumes, particularly fluxes with fluoride that can severely cause major irritation on the respiration functions, eyes and/or skin of workers operating in a particular jewelry workshop. Moreover, pickling bath process in the jewelry workshop also involves acute and highly concentrated acidic compounds that can cause workers to face major vulnerabilities. Silver or gold heated in the soldering process often causes splashes when put directly into the pickling bath. Therefore, the acidic compounds may have violent reaction with alkaline that might affect workers to undergo severe burn and irritation in skin (McCann et al., 2013). In addition, the jewelry workshop also includes acute chemical compound such as sulfur oxide gases that might impose major risks to the workers with asthmatic syndrome. Propane tanks or different other causes of liquefied gases that are basically for torches may have hazardous explosion and critically impact the physical condition of the workers in the jewelry workshop (Brain, 1998). With this regard, it is quite evident that the understanding of the chemical compounds that are generally used in jewelry workshop would enable to identify potential hazards that might increase risk for Stifanny. A detail identification and assessment of the chemical toxicities along with their acute consequences would substantially enable to prepare a competent crisis plan for the company. Moreover, it will further help the crisis plan to make effective documentation of the chemical compounds and develop effective crisis team in response to their acute consequences. Documentation of the Crisis Plan The proposed crisis plan generally includes developing effective documentation of the chemical hygiene plan for the jewelry workshop of Stifanny that can enable the company to avert the risk of chemical contamination that might negatively impact both the organization along with its surrounding areas. Therefore, documentation of the proposed chemical contamination crisis plan includes vital information in respond to the potential hazards that might be taken place in Stifanny. The documentation process will highly focus on developing Material Safety Data Sheet (MSDS) through encompassing vital information that might help the company to effectively deal with undesired chemical contamination related crisis. The documentation process will highly focus on developing Material Safety Data Sheet (MSDS) through encompassing vital information that might help the company to effectively deal with the undesired chemical contamination related crisis (School District Of Janesville, 2011). Product Information Product information is one of the major considerations in this proposed crisis plan that can enable Stifanny to avert the severe risk of chemical contamination. In this regard, the documentation process will include extensive information about the chemical compounds along with their toxicity in the jewelry workshop of Stifanny. Hazardous Ingredients of the Chemical Compounds The documentation process of the crisis plan will also include critical assessment regarding the chemical ingredients in each chemical component used in the jewelry production workshop of Stifanny. The process will include possible reaction along with negative consequences that might be derived during the production activities. Toxicological Properties Assessment of the toxicological priorities regarding the chemical compounds used in jewelry workshops can also be considered as a major aspect of the documentation process. In order to develop a competent crisis plan for Stifanny, the topical properties of the chemicals will be assessed in accordance with their level of toxicity and their acute consequences that might endanger the existing workers in the plant. Emergency Contact Numbers In order to increase the safety of each individual in the jewelry workshop, telephone numbers and alternative contact details of the safety personnel will be posted in each location of the jewelry workshop in Stifanny. The process will enhance precautionary measures of the workers to contact expert chemical practitioners in terms of performing activities or resolving doubts while using chemical compounds. Therefore, documentation of the emergency contact numbers will also be a major activity while developing crisis plan for the company. Physical Data In relation to the documentation process for the proposed crisis plan, the physical data such as instruction guidelines along with different records and charts of using appropriate level of chemical compounds will be protected by maintaining original copy separately from the jewelry production workshops. The process will help conserve adequate safety of the information associated with the production techniques and methods of using chemical compounds. Preventive Measures Documenting preventive measures associated with different chemical related works in the workshop will also be conducted in the proposed crisis plan for Stifanny. The preventive measures will be considered in each step of the operations that are to be performed in the workshops of the company. The measures will highly focus on delivering appropriate and relevant information to each member in order to avert risks derived from hazardous chemical operations. In addition, various types of signs will be posted in each corner of the workshop, which will also help the company to reduce possible hazardous conditions of the workplace or protect employees from acute chemical reactions. First Aid Service The documentation activities for the proposed crisis plan for Stifanny will also include recording of adequate information about first aid facilities that are highly preventive measures to protect workers at the first stage in terms of any hazardous condition. In order to protect employees at the very first stage from the overexposure of chemical compounds, the documentation of first aid information to each member in the jewelry workshop of Stifanny would be a major process of this proposed crisis plan. The Crisis Team Plan Developing a list of workers to be employed in the crisis plan is one of the major steps of any crisis plan. A component crisis team is often recognized to play a pivotal role for the organizations to mitigate or lower the amount of hazardous condition in case of any type of undesired incidents (McCann et al., 2013). In relation to the proposed crisis plan for Stifanny, the crisis team will be developed in accordance with the company’s vision, skills, and experience levels of each member. The team will be led by a person with adequate knowledge about the chemical compounds along with toxicological properties and their consequences in the workshop. The leader of the proposed crisis plan will also require having instantaneous capability of making appropriate decisions in terms of preventing the working environment along with each worker from any type of possible hazards. In addition, he/she must also have adequate clear communication skills with each group of workers ranging from subordinate, line managers and production line workers associated with the crisis team. Moreover, the leader will also be accountable to report performance of the workers along with their safety issues to the crisis committee of the organization. A list of key persons involved in the proposed crisis plan along with their respective roles for Stifanny have been described hereunder: Administrative Commander The person will act as the key representative of Stifanny’s crisis management issues Appoint strong crisis committee with competent members Develop, maintain and determine appropriate decisions regarding the use of chemicals Monitoring of the purchase along with use and waste disposal of acceptable chemicals Oversee operations with the compliance guidelines of chemical use Conduct periodical meeting and training with the whole crisis committee Incident Commander Detail documentation of the incident with chemical used and its consequences Identify and assess the reaction of the chemical compound Restricting the use of hazardous chemicals leading to harm workers, workshop environment and customers Safety Manager Ensuring appropriate health and care of each individual worker Examining physical and mental suitability of the workers Operation and Logistic Manager Ensuring availability of chemicals and equipments Providing appropriate numbers of skilled workforce in different phases of the workshop Information Manager Determine adequate information about the use of chemicals to each member in the workshop Document information containing chemical hazards and reporting to the crisis committee Regular updating of the information regarding the use, handling, storage and emergency methods associated with crisis Technical Manager Will ensure effective use of technical aspects associated with the operation Regular monitoring and maintenance of each technical equipment associated with the workshop operations Chief Justice Developing strong set of compliance guidelines regarding the use, storage and handling of hazardous chemicals Formulating policies associated with safety and health of workers and potential customers of the products Monitoring workshop practices in accordance with the legal policies regarding the use, storage and handling of hazardous chemicals Taking adequate measures to reduce potential chemical hazards Chief Communication Manager Developing flawless communication system to determine negative consequences derived from the chemical contamination Integrating essential communication tools in the production process Streamlining communication process of operations with the crisis committee and other spokesperson to effectively deal with potential chemical hazards Communication Plan of the Crisis Team Emergency Operations center and Travel Guidelines In relation to the recent development of the crisis plans, organizations are more likely to take adequate measures in terms of increasing performance efficiency of their emergency operation centers. The primary aim of the emergency operation centers is to have adequate instantaneous capability of taking effective measures in case of any unwanted accidents. In relation to the manufacturing plants dealing with extensive numbers of chemical compounds, the emergency centers are likely to play a key role by protecting valuable resources from acute chemical contamination in the manufacturing locations. In order to avert the potential challenges, the proposed crisis for Stifanny will centrally focus on identifying potential stages of the jewelry workshops involving risks. Moreover, the emergency centers will also accountable to make appropriate decisions in terms of protecting the vital resources including workers and valuable credentials from the incidents. Moreover, the centers will also focus on providing adequate support through clear communication methods that can minimize the involvement of workers in various potential chemical hazards. Monitoring performance of each individual, especially in terms of using chemical compounds and providing frequent training and development process will also an integrated function of the emergency centers to be developed in Stifanny. In order to ensure safety of workers involved in the crisis plan, the travel guidelines will also provide a major support to Stifanny. The travel plan designed includes appropriate direction that might lead members to avoid any type of physical injuries due to the potential chemical contamination related crisis. In addition, the technological equipment such as directing workers to appropriate directions for avoiding physical injuries will also be an effective way for the organization to minimize the impact of chemical exposure. Safety Equipment The proposed crisis plan for Stifanny will also include a wide range of safety equipment in order to mitigate negative consequences of potential hazards in the jewelry workshops. Moreover, the safety equipment selected for this particular crisis plan also includes communication tools such as telephones for accessing vital information from the chemical experts regarding the contamination of chemical in the workshops. The list hereunder details about the essential emergency safety equipment to be installed in Stifanny to avert potential hazards due to its use of chemical compounds. Emergency Safety Equipment List No. Name of Safety Equipment 1. Tents 2. Fire blankets 3. Distilled water 4. Oxygen 5. First aid tool kits 6. Fire extinguishers 7. Disinfectants 8. Essential food items 9 Eye, skin and head protective equipment 10. Telephone/Mobile devices Communication Tools Communication tools are also an essential set of equipment in the proposed crisis plan. This communication tools have been selected in accordance with their significance in terms of mitigating severe destruction of the working environment and community. Moreover, the communication tools to be installed in the workshop of Stifanny will also play a key role in terms of monitoring the appropriate use of chemical components and equipments in each stage of operation. Nevertheless, the communication infrastructure of the workshops will also be designed to minimize hazards in case of any potential chemical eruptions. In this context, the communication tools such as fire alarm, temperature ignition meters along with media devices such as wireless telephonic system in each phase of the operations will be designed. The safety equipment designed for the jewelry workshop of Stifanny will be tagged accordingly in order to indicate appropriate time and date along with results of the previously conducted inspection processes. The initiative will help to determine regular update of the machinery equipment along with chemical compounds existing in the production units. A monthly inspection process will also be developed by the information and technical managers of the crisis management committee of Stifanny. During this process, the equipment, material and different other chemical apparatuses will be examined and tagged accordingly in every phase of the company’s jewelry workshops. Media Relations and Key Audience Since the distortion of the brand image of Stifanny after the incident, the media relations and key audience related activities may play a major role for the organization. In this regard, the media relation strategies in the proposed crisis plan will centrally emphasize on the public relations department through creating holding statements and key messages for the key stakeholders. Moreover, conducting press release for all media outlets trying to catch up with crisis will also be an effective process for Stifanny to avert potential negative consequences from the crisis. In order to effectively catch up with the negative consequences of the crisis, the holding statements along with key messages developed for the key stakeholder groups will play a major role for Stifanny. The strategy republishing holding statement considering adequate safety measures of the company will substantially enable Stifanny to reenergize its market positions in the jewelry manufacturing and marketing industry. Moreover, delivering key messages to the valuable groups of stakeholders will also help the company to retain the involvement of its suppliers along with customers across its wider business market. Moreover, creating effective media releases through all media outlets and providing detail information about the protective measures of the company would also help Stifanny to regain its image in the respective business location. In response to the crisis experienced by the company, the process of confessing publicly about the fault of chemical reaction would also help Stifanny to maintain its ethical business practices and portray its Corporate Social Responsibility (CSR). The strategy would further help the company to ensure that the adequate safety and well managed production facilities would substantially eliminate similar type of crisis. Community Outreach and Services Community outreach services provide various types of community based programs along with judgmental and non-judgmental supports to the members within a particular community. In relation to the organizations dealing with manufacturing functions, community outreach services are likely to help minimizing the negative impact of the companies within the community. The programs generally include wide range of activities that are likely to promote and improve the health and wellness of each individual within the community. In relation to the proposed crisis plan for Stifanny, the community outreach services would be designed in order to avert the negative consequences of the crisis that have undergone by the company (Kramer, 2009). Compensating buyers experienced with similar crisis by the product of Stifanny will also be a major community outreach program of the company. The incident of crisis has compelled Stifanny to make adequate community outreach initiatives. Although only two customers have experienced the crisis but the company had offered total refund of the price to each customer who have purchased the same product. Moreover, offering medical coverage of the victims and assurance of compensating with US$500 to each was also a major initiative for Stifanny to avert the negative outcome of its crisis in the jewelry market. This step was a measure to strengthen the image of Stifanny in the market to retain its valuable customers. In relation to the proposed crisis plan, the community outreach services of the Stifanny would further involve offering appropriate information about the chemicals used in preparing jewelry items to each member in the community. The initiative will help Stifanny to regain its market position and increase its business performance in the irrespective business locations. Administrative Actions The administrative measures associated with the crisis faced by Stifanny will also be a major factor for the company to avert potential risks. In order to make continuous refurbishment of the brand image, the administrative actions of the proposed crisis plan will also play a major role for Stifanny to avert similar type of challenges. Therefore, the administrative actions of the organization shall include critical amendments in respond to any type of issues derived from the use of chemical compounds. The following administrative actions have been developed in response to the crisis faced by the company The crisis committee and each member are accountable to make effective coordination and support towards the respondents The composition of the crisis committee be governed by individuals or groups in relation to the nature and possible impact of the crisis The composition of the committee will be maintaining adequate flexibility in line with the revelation and acute nature of the crisis The administrative commander and other key persons will be accountable to make appropriate decisions to minimize the acute impact of the crisis The operations group of the crisis committee will be responsible for making tactical decisions regarding the process of handling chemical compounds The crisis committee will be accountable of maintaining clear and viable communication policies and practices in the operation levels The committee will liable to record and report to the crisis management committee of Stifanny In addition, the administration actions will also encompass different areas that can also bring a major insight to protect Stifanny aftermath its crisis. In this regard, the media relation, community outreach services and communication activities of the organization will be included. The administrative policies associated with media activities will be developed to reveal each operational functions of the organization while producing various types of jewelry items. Moreover, the administrative policies will also focus on revealing the actual process of applying chemical compounds that are most essential to prepare different types of products for the targeted clients. In the context of community outreach activities, providing clear and justified reporting about the strategic and operational activities to the communities will be developed. The process will make the business practice of Stifanny clearer and ethical for the community members to understand the significance of using chemical compounds in the workshops. Appropriate disclosure of possible chemical reactions will also be communicated to the community members, which will also ensure that each individual customer to whom the products are offered by the company are developed with the help of different chemical compounds. Purpose of the Proposed Crisis Plan The purpose of the proposed crisis plan is to increase the risk management capability of Stifanny for various types of possible emergencies. The possible emergencies covered by this crisis plan are s chemical contamination, health and safety of the customers and workers along with media relations related issues. Authority The governing body of the proposed crisis plan for Stifanny will be highly complied with the workplace safety standards of OSHA. The strategic practices of the crisis plan will be significantly abided by the standards and policy guidelines of OSHA. Approvals The proposed crisis plan will further be required appropriate approval in order to mitigate the crisis of Stifanny. In this regard, the plan will be approved by the governing body of Stifanny along with the risk management division of the company. In order to justify the validity, the approval process will further include governmental agencies and institutions. Command Structure The command structure plays a pivotal role in a particular crisis plan. The primary aim of a command structure is to make appropriate decisions to control and reduce the level of risks during and after a particular crisis (Fagel, 2013). In relation to the proposed crisis plan, the command structure for Stifanny crisis will be led by the administrative commander of the crisis committee. The structure will focus on disseminating information by involving key designated members of groups in the crisis team. The hierarchy of the information dissemination process in the commanding structure has been detailed through the following flowchart. Fig: Command hierarchy Structure of the Crisis Plan The administrative commander will be responsible to deal with various situations by making appropriate decisions to avert the negative consequences derived from the crisis faced by the company. Moreover, the administrative commander of the proposed crisis plan will also be the key person dealing with media to disclose the main reasons leading to the crisis and the measures taken by the crisis committee during and after the incident. Scope Regarding the Situations to be Covered by the Proposed Crisis Plan In accordance with the proposed crisis plan, the structure of the strategies developed for Stifanny covers different crisis or emergencies that might be experienced by the company during its future business operations. According to the aforesaid plan, the development of crisis committee will enable Stifanny to strengthen its crisis management team. The committee members designed during and after the crisis of the company in accordance with different essential roles that are significantly prevalent or set of best practices to deal with any type of crisis that might face by the company in its future business operations. In this regard, the situations have been covered by the proposed crisis plan include the following situations: Disaster-fire in the workplace Disease or medical emergency of the workers Employee-elated Rumors against, death or serious illness of staff member in the workplace, and Chemical Contamination in workplace The production related functions of Stifanny will critically focus on avoiding the use of hazardous chemicals that compel customers of the jewelry items to face any issue. In this regard, the workshop policies of Stifanny will therefore focus on complying with the legal policies in terms of protecting the health and wellness of the customers. The operational processes of the company will be strongly protected to ensure that the products have no issues regarding their impact on customers. Moreover, the policy regarding the prohibition of using hazardous and highly concentrated chemical compounds such as fluxes with fluoride or using acute acidic solutions in soldering and pickling bath process. In addition, the policy associated with the production facilities of the company will also require the production managers to conduct appropriate experimental review of the finished products before delivering to the target markets. Therefore, the policy development and implementation regarding the production process of the company will substantially reduce potential crisis of Stifanny. More significantly, the development of strategic measures and practices in relation to the process and tools to be used in the communication process will also provide a major support to Stifanny to avert future challenges. The process of maintaining clear communication with appropriate use of effective tools would substantially reduce the possibility of crisis associated with the use of chemical compounds in the jewelry production operations of the organization. In addition, providing continuous training and development to each individual involved in the workshop operations can also protect the company to involve any type of chemical contamination related issues in its future operations. Corresponding to the protection of health and wellness of customers, the workers involved in the jewelry production workshop will also be covered with adequate protection. In this regard, the administrative policies of Stifanny will develop strong policy guidelines regarding the use, storage and handling of chemical compounds in the workshop. In this regard, the policy guidelines to protect workers in the workshops will substantially focus on complying with the Occupational Safety and Health Administration (OSHA) standards. The compliance with the OSHA standards will enable Stifanny to streamline the operations especially the use, storage and handling of chemical compound in the jewelry workshops of the company. The adequate compliance will further improve the crisis management activities of the Stifanny’s crisis committee to improve the role of administrative commander along with the help of other committee members to progress their roles and responsibilities in the workshop. Therefore, the association of OSHA standards in the crisis management plan of Stifanny will help the company to avert any types of issues associated with safety and wellbeing of the workers in the jewelry workshops. Objective The key objective of this proposed crisis plan is to minimize or prevent the adverse impact during and after the crisis that is experienced by the company. Moreover, the objective of the plan is also to provide adequate precautious strategies and practice guidelines that can enable Stifanny to avert various potential crisis situations that might be faced by the company. In the context of the proposed crisis plan, the process of documentation and development of strong crisis team with competent members have substantially helped to administer and effectively handle the situation during and after the crisis. During the preparation of the proposed crisis plan, the issue that is faced by Stifanny has been considered as the most concerning factor as it can substantially lower the brand image of Stifanny in the jewelry production service. According to the observation of the crisis, it has been witnessed that the use of hazardous chemical compounds in terms of producing the necklace for the celebrity Eman. The use of chemical compound in different process in the workshop has led Eman to experience rashes and awful skin irritation. Throughout the assessment of the product, it has been revealed that the necklace was contaminated by Citranisis that resulted Eman to face skin irritation and rashes. The incident has severely harmed the reputation of Stifanny, which further resulted to a major decline of its customer base. In respond to the situation, the proposed crisis plan includes involving major strategies and practice guideline for the operation, administration along with media relation activities of the company. With due regards to the major aspects of the proposed crisis plan, the structure of the strategies and practice guidelines can be considered to mitigate the crisis faced by Stifanny. The development of command structure has been developed with more reliable hierarchies that can enable the company to effectively deal with the situations during and after the crisis. In terms of viability and transparency, the structure of the proposed crisis plan generally describes a clear representation through which Stifanny can avert the negative consequences of the crisis. The community outreach services along with communication and media plan apparently provides a clear illustration of the administrative and operational functions of the company. The Single Overriding Communications Objective (SOCO) of the proposed crisis plan is to protect the adverse impact of the crisis faced by Stifanny and enable it to regain its brand image in the jewelry business industry. References B. Braun Melsungen AG, 2011. Chemical contamination: Risk prevention in infusion therapy. Retrieved from http://www.safeinfusiontherapy.com/documents/Products/chemical_contamination.pdf Brain, C. L. (1998). A jewelry workshop safety report: Safety and Substitutes. Retrieved from http://www.ganoksin.com/borisat/nenam/safety.htm Fagel, M. J. (2013). Crisis management and emergency planning: preparing for todays challenges. Florida: CRC Press. Kramer, W. M. (2009). Disaster planning and control. Oklahoma: Fire Engineering Books McCann, M., Babin, A. & Olmstead, E. (2013). Health and safety in metal jewelry: overview. Retrieved from http://www.chicagoartistsresource.org/art-hazard-news-2-professions-metalworking-sculpture-jewelery-15/health-and-safety-metal-jewelry School District Of Janesville. (2011). Chemical hygiene plan. Retrieved from http://www.janesville.k12.wi.us/Portals/1/CHP%20electronic%20complete%5B1%5D.pdf Read More