Interpersonal Communication and Business Environment Creation Skills - Essay Example

Interpersonal communication Introduction Interpersonal communication skills play vital roles in the process of maintaining growth and success of a business organization. It is considered as the foundation of all actions in the workplace. It allows supervisors and managers of a business organization to build effective relationships and interaction towards the customers and the peers. Interpersonal communication skills have often been viewed as promoting success in personal as well as professional life of a person. It is significant to mention that various factors such as, social contexts, personal issues, sexual relationship, religion, and economic backgrounds influence interpersonal communication. Definition: Greg Roper’s (2005) article, “Managing Employee Relations: Develop Interpersonal Communications and Conflict-Management Skills” illustrates the significance of humanizing good-natured relationship with employees and management professionals in order to keep away from unnecessary conflicts in work fields. In the age of globalization and tough completion, management professionals and business experts should acquire the skill of interpersonal communication for effective management. The article demands a change from the attitude of managers towards their employees. Author underlines the need to shed their ego and develop an attitude to understand the problems and needs of his employees. Author clearly remarks the need of enhancing the skill of interpersonal communication in work field. Working with diverse groups of people demands remarkable interaction. Author continuous his arguments by saying; “If these interactions are positive, they can help create the right workplace climate, attitudes, beliefs and behaviors” (Roper). Healthy relationship and effective interaction between management and employees provide positive results and success. It is significant to notice that an effective interpersonal communication is essential for successful management. One can see that author had succeeded to express his ideas with proper stress and importance. The article discusses some relevant issues related with business organization. Therefore, one can accept these ideas for making successful life in both personal and professional level. Definition: The Sexual Politics of Interpersonal Behavior by Nancy Henley and Jo Freeman (n.d.) permits the reader to think about the process of sexual interaction between male and female and it also discusses the role of interpersonal communication in sexual interaction. At present, problems related with sexual interaction require serious attention from public as well as the media. Even though sexual interaction between men and women underlines personal needs and requirements, it cannot avoid the possibility of social contexts. Effective sexual interaction is essential for better life. Authors remark, “Sexual interaction, like all interaction, is conditioned by the social context in which it takes place” (Henley & Freeman Jo). Social factors like religion, race, ethnic features, political features and economic backgrounds have played vital roles in sexual interaction. It is crystal clear that the author made some conscious and remarkable efforts to demonstrate their main idea through the text. The entire text concentrates the issue of sexual interaction and the role of social contexts in sexual interaction. One can simply notice the fact that the article lacks scientific studies. Author fails to convey his or her ideas completely to the mind of the readers. Definition: The online article entitled Interpersonal Conflict and Effective Communication by Donna Bellafiore (2011) illustrates the idea of interpersonal conflicts and the role of effective communication in reducing these conflicts. Author explains the positive and negative aspects of interpersonal conflicts. In some cases conflicts weakened relationships or it contributes negative results. But in some other circumstances it causes for better understanding and corrections. Author concentrates the negative and positive impacts of interpersonal conflicts in both personal and professional life. One can find different approaches and attitudes for reducing interpersonal conflicts in Donna Bellafiore’s article. Author introduces effective communication skills to avoid conflicts. The article describes different communication techniques like diffusing technique, empathy, exploration and identification of the real problem. When describing diffusing technique, author states, “When you find some truth in the other point of view, it is difficult for the other person to maintain anger” (Bellafiore & Simmonds). Analyzing the article, one can notice that fact that author fails to reach the status of a complete success. Interpersonal communication skills always help to reduce conflicts in work fields. Generally, interpersonal conflicts are considered as practical barriers in the work field. Definition: Web article entitled High Performance Leaders Build Strong Healthy Relationships gives a detailed explanation about the way how successful leaders build healthy relationship in both personal and professional life. Strong relationship in work fields helps the people to understand themselves. The article strongly argues the need of strong relationships among the employees and managers in work fields. Friendly relationship between managers and employees leads meaningful discussions and decision-making. It proposes the view that “It is true that the relationship you have with yourself is where your most significant learning begins and ends, but it is the relationships you have with others where your most significant learning arises” (High Performance Leaders Build Strong Healthy Relationships). Relationships help the people to understand one’s advantages and disadvantages. After reading the article, one may feel the necessity of strong relationships in personal as well as in professional life. An evaluation of the article reveals that it lacks more examples and statistical evidences. Reader feels a generalization in the text and the paper often needs specification. Definition: Mindfulness and interpersonal Communication by Judee K. Burgoon et al describes the relevance of timely reactions in personal life as well as in work fields. The article handles a detailed topic which illustrates how state of mind control human communication and how these communication facilitates healthy relationships. Generally, proper reactions are related with different behavioral patterns. One can connect human values like empathy, cooperation, patience, and helpfulness to mindfulness. As Judee K. Burgoon et el comments; “Conversational intervals characterized by these apparently mindful reactions were associated with behavioral patterns, such as increased questioning, longer conversational turns, requests for evidence, and interruptions of the partner, all of which suggest an active effort to assert control of the conversational situation” (Burgoon et.al.). All kinds of suggestions, requisites for evidence, requests, and longer conversational turns enhance effective interaction between employees and managers in a business organization. A detailed analysis of the article helps one to comprehend the relevance of interpersonal communication skills in existing social scenario. Authors made a remarkable effort to illustrate a socially relevant topic. Mindful reactions contribute positive results in both verbal and non verbal communication. The Importance of Interpersonal Skills by Patricia A.Wheeler (45) provides remarkable information about interpersonal skills and its relevance in business programs. Author clearly examines the causes of management failures, the need of self control, the need to recognize others interests, motivation and communication flexibility in work fields. Definition: Interpersonal skills such as self control, self- motivation, recognizing others interests, communication flexibility, knowing yourself and Maintaining motivation play a significant role in creating desirable business environment. If a manager or leader may fail to acquire the above mentioned skills, he cannot maintain his business environment. Author rightly comments that “Leaders must be able to adjust their communication style according to the needs of the situation” (Wheeler 45). Our communication always keeps the requirements of the context and a person with effective interpersonal communication can modulate his speech based on the situation. Author Patricia A. Wheeler marks her greatness in presenting ideas in a convincing manner in front of the reader. She gives some relevant points for people who work in business field. The article puts forward the view that the absence of effective interpersonal communication became a serious issue among the people who engaged in business organizations. Works cited Bellafiore D., Simmonds. Interpersonal Conflict and Effective Communication. DRB Alternatives.Inc.2011. Web. 30 Oct, 2011. http://www.drbalternatives.com/articles/cc2.html Burgoon J.K., Berger C.R., Waldron V.R. Mindfulness and Interpersonal Communication, journal of Social Issues. CBS Interactive. 2000. Web. 30 Oct, 2011. http://findarticles.com/p/articles/mi_m0341/is_1_56/ai_63716504/pg_3/?tag=content;col1 Henley N., Freeman Jo. The Sexual Politics of Interpersonal Behavior. Jo Freeman.com. n.d. Web. 30 Oct, 2011. http://www.jofreeman.com/womensociety/personal.htm High Performance Leaders Build Strong Healthy Relationships. Leadership and Motivation Training. 2006. Web. 30 Oct, 2011. http://www.leadership-and-motivation-training.com/healthy-relationships.html Roper G. Managing employee relations: develop interpersonal communications and conflict-management skills to better manage employee relations. Find articles.com. CBS Interactive. 1 May, 2005. Web. 30 Oct, 2011. http://findarticles.com/p/articles/mi_m3495/is_5_50/ai_n13721394/ Wheeler P.A. The Importance of Interpersonal Skills. Healthcare Executive. 2005 Web. 30 Oct, 2011. http://www.alexcelgroup.com/articles/The%20Importance%20of%20Interpersonal%20Skills.pdf Read More