Organisation of Business - Research Paper Example

Organization of Business Organization of Business A business organization determines the success of any businesses. To make it clear about how businesses are organized, businesses use organizational structures. An organization chart is, therefore, a diagram illustrating the way a firm expresses authority, information and responsibility and the relationship between the employees. This chart also clarifies the functions of different managers, functions of different departments and more so how these departments relate with one another.

This paper will tackle the organization structure of a hospitality organization. An example of a hospitality organization chart is shown in the diagram below. The above diagram is a form of a functional organization chart. According to Drury (2004) a functional organization structure, within a company, is one in which all activities of a similar type are placed under the control of the appropriate departmental head. An organization chart usually illustrates the organization structure. An organization structure denotes the way people are grouped in an organization and to whom they report (Drury 2004).

The general manager is the leader of the organization. He is in charge of the entire organization and he or she has the responsibility for ensuring that all operations in the hotel are run smoothly (Wood & Brotherton 2008. All the heads of department report to the general manager. Below the General Manager are the heads of departments who are illustrated by the green color. The heads of department are in charge of their departments. They have to ensure that the set their goals and that their goals are in line with the overall organization goals.

The heads of department have the responsibility of communicating their goals to the other employees below them (Stair, 2011). Furthermore, heads of department have the duty of preparing the duty roasters of their specific departments. In addition to these duties, the heads of departments have to know the staff requirements of their departments and can also propose the firing of some specific employees that are not fit in their departments (Letavec, 2006). At most hotels, all the heads of departments are usually equal in rank and may meet with the general manager to discuss the direction and goals of the organization.

Departmental employees are below the heads of departments in blue color illustrated in the diagram above. They usually report to the heads of department (Andrews, 2009). Their main function is to follow the goals of their specific departments and ensure that they achieve their departmental goals. Within the departmental employees, there are senior workers who lead and control how their junior counterparts perform their duties (Wood & Brotherton 2008). For instance, from the figure above, the cashier reports to the accounts clerk.

It is, therefore, clear that departmental employees are the real people who work to achieve organizational goals. In conclusion, many organizations represent their command chains in the form of a chart called organization chart. These organization charts are vital instruments because they give employees a sense of direction and also enables employees know who to report to in case of trouble. Therefore, it is wise that those businesses which lack organization charts to construct and have them if they have to achieve their goals.

ReferencesDrury, C. (2004). Management and cost accounting. London: Thomson LearningStair, R. M. (2011). Fundamentals of information systems. New York, NY: Cengage LearningLetavec, C. J. (2006). The program management office: Establishing, managing and growing the value of a PMO. Ft. Lauderdale, Flor: J. Ross PubAndrews, S. (2009). Hotel front office: A training manual. New Delhi: Tata McGraw-Hill.Wood, R. C., & Brotherton, B. (2008). The SAGE handbook of hospitality management. London: SAGE Publications.