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Organization design ((anthonys pizza) - Essay Example

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If an employee trains for Point of Sale, he or she can neither answer phones nor deliver the pizza. To cut costs, cross training will be the best idea (Collier & Evans 398). All the employees…
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Organization design ((anthonys pizza)
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Anthony’s pizza Inefficiencies, waste and improvement At Anthony’s pizza, the employees usually undergo training meant for specific duty. If an employee trains for Point of Sale, he or she can neither answer phones nor deliver the pizza. To cut costs, cross training will be the best idea (Collier & Evans 398). All the employees should be responsible such that none can contend something going wrong was not their responsibility. All the employees must be able to do anything that needs accomplished, regardless of the current position they hold. Moreover, it would reduce the wastage of time that takes place when the workers stand around while the kitchen is busy hustling. If these workers had some basic training for making simple things in the kitchen, it would go a long way in reducing wastage of time. In turn, customers would not experience enforcement, which is to stand in line for a long time. Overall, the time wastage and the high training costs may receive quick resolution.
Currently, after the training, the new employees have three trials and then the management may subjectively decide whether to retain the employees or dismiss them. At that point, the pizzeria loses money used to train employee. If the employees after the hiring and training process, were given contracts to sign, which implied the subjective letting go would not exist anymore, Anthony’s pizza would save significant cash. In addition, Anthony’s pizza may only hire the employees they need all year round, and hire a few casual labourers during the peak period.
When Anthony’s pizza is making a decision to train an employee, this does not entail formal evaluation. Before employees’ introduction to the work environment, they ought to undergo meticulous evaluation. This will reduce the probability of placing employees who have undergone inadequate training meant for the working settings. This is because it is in the nature of poorly trained employees to be wasteful. They also have a higher probability of making mistakes, which wastes foods and other products and wastes time. The wastage may be reduced by properly evaluating employees before placing them in the working environment. In addition, most employees who are let go are always bitter and claim that everything seemed perfect until they were let go. This means that they never saw it coming. This is especially due to being put in the working environment before proper evaluation. The management should review the performance of the new employees during trials and tell them areas that need improvement instead of firing them. This again will save training costs.
Calculate the estimated costs and subsequent savings that will result from your implementation.
If Anthony’s pizza cross-trained its employees properly, they would save a lot of money. Moreover not letting employees go after the three trials will also save a lot of money (Amigoni & Sandra 72). For example, it costs around 100 dollars to train an employee. Annually, due to letting go of employees, Anthony’s grill may hire and train more than 200 employees (200 * $100 = $20000). If Anthony’s grill decides to cross-train employees, and hire them on contractual basis with no subjective dismissals, the company would only need to train casual employees during peak period. Thus, in a year, Anthony’s grill may hire and train approximately 50 new employees  (50 * $100 = $5000). Savings will be $15000.
Works Cited
Amigoni, Michael & Sandra, Gurvis. Managing the Telecommuting Employee: Set Goals, Monitor Progress, and Maximize Profit and Productivity. Avon, Mass: Adams Business, 2009. Internet resource.
Collier, D. A., & Evans, J. R. (2010). OM2. Mason, OH: South-Western Cengage Learning. Read More
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