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My duties entailed preparing the quotations and emailing them to the customers. During my duties, I faced various challenges but based on his efforts to improve the productivity of the employees, the managing director adopted various motivational factors. One of the major aspects that the MD employed was the reward power. At the individual level, I was very motivated by the reward power that the management provided to me once I attained my monthly goal of dispatching 50 quotations to potential customers. To ensure that my duties were effective, I joined a group of marketers who assisted me with the customer’s contacts. Thus, as a group, the reward power made us create a strong relationship that resulted in improved performance. When analyzing at an organizational level, the reward power improved the profitability of the organization due to the improvement in the performance of the employees. As a result of the improved sales for Peytons, the firm attained a competitive edge.
Thus, when analyzing at a global level, the firm was able to compete with other firms in the international market. During my duties, the managing director was very supportive especially when I was new in the company. This improved my attitude toward my work. At the individual level, my improved attitude made me have a positive view of my duties that I once depicted as challenging. My attitude towards my workmates who were new to me also improved, thus I was able to ask for assistance. This implies that at the group level, we viewed each other with a positive attitude. Organizationally, the assistance that the MD provided to me made me significantly contribute to the success of the company. When looking at the global level, I became a person with a strong willingness and positive attitude anywhere I work in the various parts of the world.
Part 2
The team I was involved with was focused on meeting deadlines by initiating a good communication system where each one was closely connected to the other. One of the notable positive behaviors of my team was that there was a clear division of duties and each one of us was able to complete the duties on time. This was a good experience that we will adopt in our future endeavors as managers and leaders.
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