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Read the article first, then answer the question - Assignment Example

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Motivation can be defined as a driving force that initiates and directs behavior (Romando). The use of motivation in the workplace can enhance the efficiency and productivity of employees. The person that is mostly…
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A theme that was present in the case study is motivation. Motivation can be defined as a driving force that initiates and directs behavior (Romando). The use of motivation in the workplace can enhance the efficiency and productivity of employees. The person that is mostly responsible for providing motivation at work is the manager. Managers must motivate the staff to achieve higher levels of performance. Speaking openly to employees and encouraging them to tell their ideas are great ways to enhance communications in the workplace. Managers can provide motivation by using intrinsic and extrinsic rewards. Public praise and recognition are examples of intrinsic rewards, while tangible rewards in the workplace such as promotions are examples of extrinsic rewards. A good leader is able to inspire others through his actions, words, and job achievements.
In workplaces were the bosses show favoritism employees often get discourage and lose motivation. Felt inequity in the workplace is a factor that destroys motivation. Equity theory states that employees will react based on their felt perception of fairness and justice (Managementstudyguide). Motivating the employees is in the best interest of the manager or leader. Employees that are motivated are more likely able to achieve job satisfaction. “In order for an organization to be successful they must continuously ensure the satisfaction of their employees” (Arizona). Companies that have motivated staffs suffer from lower employee turnover rate. Losing employees is not in the best interest of companies since employee churn hurts the company in terms of training cost, productivity, and recruiting expenses.
In the case study Bonuses can Backfire the company made the mistake of relying solely on bonuses to motivate employees. The use of rewards can reduce the employees’ intrinsic interest in the task they are supposed to perform. A more effective strategy is for a manager to combine the use of intrinsic and extrinsic rewards. It is important for employees to get the moral support of their superiors. Often intangible rewards such as telling a worker that they did a good job at the end of the shift can inspire the employee. Sometimes employees cheat the system and act in unethical and illicit manners in order to obtain a financial reward. Kenneth Fay, former CEO of Enron, is an example of an executive that falsified financial information to obtain an economic benefit. His bonuses were tied to the financial performance of the corporation.
Companies must never forget that the performance of an enterprise is dependent on the human factor. The employees of a firm are the heart and soul of the operation. Keeping these workers motivated is imperative towards the success of the company. The case study proved that one type of motivator such a financial reward is not sufficient. Keeping the lines of communication open between the managerial staff and the blue collar workers can enhance the ability of the manager to lead the staff. Firms must pay a total compensation package that is equal or higher than the market to ensure that workers are happy and motivated.
Work Cited Page
Arizona.edu. “Job Satisfaction.” 18 February 2013. Managementstudyguide.com. 2012. “Equity Theory of Motivation.” 18 February 2013. Romando, R. 2013. “Define Motivation.” 18 February 2013. Read More
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