Chapter 12 Factual Review Questions: 1, 3, 5, 7, 13, 23 - Assignment Example

Chapter 12 Factual Review Questions TEC 360 Total Quality Management ABC 25-11 Chapter 12 Factual Review Questions Q Define training and explain how it differs from education? Through training people get skills in their respective professions. Education helps a person in making the concepts clear. The perception of a person can be enhanced by the help of quality education. Both are the vital elements for the personal development. Training motivates a person towards his/her work. Training is an element of education.

Education is less practical while the training offer specific techniques related to particular job. Another big difference is the formal style is adopted in education (Goetsch & Davis, 2000). Mostly education is offered in class rooms where students of different mentality come to learn.Q.3 Name 10 widely used instructional methods? Video tape, lecture, case studies, demonstration, Video conferencing and teleconferencing, Computer Referencing, Film, Audiotapes, Self Study Instruction, Simulation. Q.4 List the five factors that magnify the need for training.1.  Quality of the existing labor pool-Labor pool means the existing human resources that is ready to accept job in the economy.

  For a vacancy, thousand of applications can be received but who can be considered appropriate for the announced job, its dependent upon the potential and willingness of the workers.2.       Global competition-Now-a-day, companies are facing a cut-throat competition both at domestic and international markets. To cope with this situation, the firms need to present with comparatively low-cost and good quality product. 3.       Rapid and continual change-Abrupt changing is taking place in the life as well the economy of any country.

A million dollars worth technology could be outdated in coming few years. 4.       Technology transfer problem-Technology transfer means a shift from the experimental spots to the working places.  This transfer can improve the productivity capacity, potential ability and in lump sum, profit 5.       Changing demographics-Diversity in the ethnicity, language, voice tone, race, gender can be observed easily in a vast work place in any organization. Q.7 Explain the potential benefits of training.

There are many potential benefits of training.  It’s difficult for the low-skilled worker to do tasks without any errors. Training can be helpful for such those employees to decrees the error level to the minimal one.  Training can guide the potential workers to get maximum level of production from the tasks they are assigned for.  Their work could be prominent in the sense of quality leading to enhance overall reliability.  Less number of employees but with high level skill, possible through training, can be utilized to get good result leading to decrees staffing cost.Q.8 List and explain the principles of learning.

Schedule: Basic principles of learning could be such as making a schedule for the study. Location: Your place of learning or study should be comfortable and quiet. Headings: One should note all the important points or headings during the learning program. Outline: One should make the outline for the subject or particular chapter. It will help you before appearing in the final exams. Punctuality: Study or learning process must be on regular basis.Q.23 Why does training sometimes fail? Sometimes training does not give you the desired results.

Management does not take part in training properly. The scope of training is limited. Training should cover all important aspects of the job. If the training is not connected with the objects and mission of the business then you cannot get the success. Training should be continuous otherwise the participants lose the focus. Management does not invest money properly. It is also the major cause of failure. ReferencesGoetsch, D. L., & Davis, S.B. (2009) Organizational Excellence: Introduction to Total Quality (6th ed.). New Jersey, NJ: Prentice Hall