DQ1 pg 322 -323 Medical Center Case - Essay Example

Medical Center Case Medical Center Case Determine how objective the new performance system really is and your reasons foryour opinion.Services provided by health care organizations include outpatient treatment and transitional healthcare services. Years ago, medical centers introduced new appraisal criteria on performance. The criteria changed from an appraisal that was based on a subjective system to a system that focuses on behavior and performance. The latter is a system that uses negative rating.

This is a positive step due to the fact that the evaluation errors which affected the subjects can be avoided by use of Bahari scales. The appraisal performance system instituted in such healthcare organizations encompasses four steps. The employee appraisal sheet is first completed to check on self appraisal. The second step entails response of the questions raised by the employees by the supervisor based on observation and performance of the employee. The third step involves the employee and supervisor meeting to discuss the ratings through evolution and finally the evaluation results are used as a tool for appraisal determination for the employee (The National Institute of Standards and Technology, 2010)2) Explain the value of documentation in performance rating systems and how it can create change in the organization.

The value of documentation in performance evaluation entails streamlining the performance of the hospital standards. This is done through ensuring professionalism, respect, quality work, and efficiency. The other important value involves evaluating the competencies of individuals. This is relevant as it provides employees with an opportunity to improve the consistency of the appraisal processes (Stewart & Kenneth, 2012). Similarly the use of the appraisal system was aimed at ensuring consistency in the evaluation process.

Healthcare organizations have developed guidelines to be followed when an employee scores a certain mark References Stewart, G, L., & Kenneth, B. (2012). Human Resource Management. Hoboken, NJ: John Wiley & SonsThe National Institute of Standards and Technology. (2010, October 5). Health Care Case Study Packet 2002. Retrieved from http://www.nist.gov/baldrige/publications/archive/ capstar.cfm