Systems Analysis - Assignment Example

CASE Tool Index, a). Analyst/Designer Toolkit from Yourdon, Inc. is a 1st tier tool. b). BridgePoint Gen from Objective Spectrum, Inc. is a 2nd tier tool. c). Cradle from Yourdon, Inc. is a UI tool. 2. When programming with an interpreter, the analyst can execute the lines that he has written at any time. If the results are not right, he can simply keep modifying the commands until it is. With a compiler, he has to create an executable file that must be executed all at once. It is much more difficult to pinpoint problems. 5. Sommerville, 2008 Major Events of WWII \ Country \ Event 1939\ 1940\ 1941\ 1942 \ 1943 \ 1944 \ 1945 Germany - Occupies Poland \ Invades Russia  Britain - Declares war \ Invades Continent \Executes D-Day Offensive  USSR - Invades Poland \ Occupies Balkans  Japan - Bombs Pearl harbor \ Invades Indochina  USA - Enters declares war on Japan \ Captures islands in Pacific \ Executes D-Day Offensive \ Uses H-Bomb on Japan 6.

Laudon & Laudon, 1988 a). Data warehouses are used to store and access large amounts of information. b). Enterprise resource planning is a way of projecting how much time, money, people, and materials a company needs to complete future tasks. c). Enterprise systems are a way of using software to help run the day-to-day operations of a business. d). Expert systems are a way for companies to use computer software to manage specific projects or areas of business. e). A geographic information system is a method of using computers and related technology to pinpoint and track resources over the surface of the earth. f). A global information system is a way to manage and share data as well as its derivative information worldwide. 7. CATO Automotive Service and Care Pty. Ltd. (CATO) is a large automotive service center in Melbourne established in 1984. I. Areas of service A.

General 1. Routine service and repairs - Mechanical - Electrical -  Brakes - Suspension - Etc. 2. Broad range of models B. Specialized1. Volkswagen - Warranties - Manufacturer support2. Audi cars - Warranties - Manufacturer supportII. Customers A. 200 regulars 1. Individuals 2. 43 using CATO since 1984 B. Two companies with 24 cars each 1. Routine service 2. Other service C. Irregular customers 1. Emergency repairs 2. Insurance referrals 3. Repairs from other shops D. Pay by cash, cheque, card or direct depositIII. Staff A. 1 Director B.

1 General Manager C. 1 Assistant Manager D. 1 Accounts Manager E. 2 spare parts officers F. 2 part-time delivery/pick-up drivers G. 1 Senior Mechanic H. 3 Assistant Senior Mechanics I. 6 General (A-Class) Mechanics J. 3 Specialist (A-Grade) Mechanics K. Apprentice Mechanics 1. Less than 5 2. More than 1 L. 1 part-time IT officerIV. Information System A. LAN with server 1. Offices (4) 2. Workshops (2) 3. One printer for offices 4. One printer for workshops B. Batch1. End of day transaction back-ups - Customers - Suppliers  - Creditors 2.

Begin at 10:30 pm and end at 1:00 am 3. No other computing possible during archiving C. Software 1. MYOB and Excel for Accounting 2. MS Word, Excel and Access 2007 for Management 3. CARdata for the workshops and mechanics 4. Excel for Spare Parts 5. Mobile phones and Palm Pilots for Delivery/Pick to communicate with the Spare Parts 6. Remote server access for IT officer - Onsite server Mondays, Wednesdays and Fridays - Batch log verification - Hardware audits - Software updates 1. Anti-virus 2.

Application 3. OS - Software license payments - Printer maintenance D. Internet 1. Broadband connection 2. EmailsAccounts - Management - Spare Parts 3. Searches - Management - Accounts 4. Direct access only - Workshops - Service data 1. Volkswagen (South Africa) 2. Audi (Germany) E. 12 Work-stations 1. Connected to RAID server 2. Hardware firewall 3. Software firewall 4. Eaton UPS (Uninterrupted Power Supply) 24/7 5. Archived - IT officer - Periodical - Off-site tapesV. Accounts A. Staff salaries 1.

Every fourth-night calculation 2. Overtime calculation 3. Direct deposits B. Costs C. Revenue D. Weekly budget reports for managers E. Taxes F. Work levels G. Department budgets H. Annual reports for the owners I. Payments to External Entities (EEs) J. Payments from EEs K. Banking activities 1. No checks 2. All payments online L. Late Payment Notices for non-payment within 7 days for customers M. 30-day accounts with each EEVI. External Entities A. Individual Customers B. Company Customers C.

Spare Parts Suppliers 1. Repco 2. Volkswagen Australia 3. Audi Australia 4. CARdata - Updates - Registration 5. Microsoft (licenses) 6. Officeworks 7. ANZ Bank 8. Snap-On tools 9. Invoices from most EEs via secure email D. Data Stores 1. Main server hard drives 2. Batch-processing - File server - Tape drivesVII. System Requirements A. StarLight night service for customers B. 24 hour a days C. Five day weeks D. Closed Saturday after 5:00 pm E. Closed all day SundaysVIII. Systems analysis A. SDLC B.

Phase 1 details above C. Proposed changes 1. Management staff increase 2. Workshop mechanic increase 3. IT staff increase 4. Batch process solutions needed 8. Context Diagram of CATO Automotive.