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EFQM self-assessment using RADAR methodology - Essay Example

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EFQM Self-Assessment Using RADAR Methodology Abstract The European Foundation for Quality Management (EFQM) is a non-profit, for member’s only, organization based in Brussels. The EFQM Excellence Model has effectively served to provide a framework for organizational management systems for countless organizations throughout the region (Beikzad, 2012)…
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During that time, it has evolved from an institution that was primarily concerned with the training of new surgeons into a world class educational and training institution at all levels. It is not only considered one of the premier institutions of its kind in the United Kingdom, but is now highly regarded on a global scale as a premier biomedical research facility as well. All of these factors combine to create the need for excellence in all the RCSI does and stands for. To determine how they are presently doing as an organization, in terms of not only being an enabler, but also becoming a result oriented facility as well; the EFQM model proves to be most useful.

This report was generated with the goal of providing the organization with a snapshot of their current operation, providing them with an overview of areas in which they are currently excelling, in addition to highlighting areas of deficiency. 1. Introduction The primary reason to implement the EFQM model into an organization is to conduct a self-assessment of business practices in an effort to determine which areas, if any, could be improved upon (Cost & Gomez, 2011). While the Royal College of Surgeons in Ireland (RCSI) has evolved into one the premier medical institutions in the region, if not the world, it is still poised to do much more in the future.

As such, the EFQM model is useful in giving leaders in the organization a more holistic view of the entire medical facility in order to ascertain exactly how they are doing in any of the key areas covered under the scope of the model (Cost & Gomez, 2011). The EFQM Excellence model will provide RCSI with the basic framework to assess its current level of excellence, and what needs to be to further improve upon its service options. It does this by enabling the organization to understand how to more effectively implement their strategy and vision for growth, while also identifying the cause and effect relationships between items they are doing now, versus the results that are achieved (Pearce, 2013).

These areas, in addition to others covered in this report, will provide a thorough self-assessment of the organization as a whole that will be useful data at RCSI continues to chart a path for the next 200 years of existence. 2. Company Overview Founded in 1784, the Royal College of Surgeons in Ireland (RCSI) is a medical institution based in Dublin. This prestigious academic and research institution is one of five recognized colleges within the National University of Ireland system. The college has expanded over the years, and today contains schools focused in the areas of medicine, pharmacy, physiotherapy, and nursing.

Students are served at the undergraduate and postgraduate levels. It is now the largest medical school in Ireland with over 3,000 students, comprised of as many as 60+ different nationalities. While the original purpose of the college, upon receiving its charter in 1784, was primarily to train surgeons, the college has expanded its reach today and it is looked to as a leader in the overall training regime of healthcare providers throughout the region. The College today is also focused on research, having formed its own RCI Research Institute.

The goal is to, “Support and carry out world-class biomedical translational research and to integrate basic and clinical research, so that

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