Case Study Analysis Child Care Centre - Essay Example

With such complexities, the preparation of an appropriate and profit leveraging staff shift schedule ultimately became a critical concern for the new supervisor, M. In this regard, effective management roles require to be performed by the supervisor in order to mitigate the above stated issue or problem (Whetten, & Cameron, 201, pp. 113). It can thus be affirmed that the above stated issue of concern and the subsequent challenge or problem it imposes, might result in unfavorable impacts on the overall performance of the care centre in terms of delivering appropriate and quality services to every particular child.

Question: 2 The employees in the child care centre can be observed to decipher strong reluctance in following the instructed working schedule, showing almost no concern towards organizational requirements. This particular aspect indicates towards the problem of limited cooperation between the employees and the management, wherein, even though the management, represented by the supervisor in this case, is providing adequate concern to satisfy the employees’ requirements at the highest possible extent. . 115).

Question: 3 There are several options available to the supervisor in the referred case, which can be used to resolve the immediate issue as identified in the previous sections. Contextually, the major three strategies that M can take to mitigate the issue have been suggested hereunder. Firstly, a probable reason for the reluctance deciphered by the employees can be identified to be the increasing situational work stress in the centre. It has been mentioned in the case that employees need to work for long hours on a continuous basis to meet the requirement of the centre on a 24x7 basis.

Therefore, in order to minimize the work stress on the existing team members, M can emphasize recruiting a few more personnel, who will be able to work professionally and divide the work stress faced by the current staff members (Firth, Mellor, Moore & Loquet, 2004, pp. 178-179). Moreover, the supervisor can employ proactive strategy in this regard in terms of raising personal resiliency of the employees (Whetten, & Cameron, 2011, pp. 116). Secondly, as it can be apparently observed that the staff members lack motivation to work in cohesion and coordinate towards the satisfaction of the organizational goals, effective motivational techniques will be required to mitigate the issue.

With this aim, M can implement measures allowing incentives to the employees who willingly abide by the defined working schedule along with putting stress upon their performance based appraisal. Also, M must notify the employees regarding their non-monetary losses, such as poor performance appraisal, owing to their non-abidance to the scheduled work plan. This shall prove fruitful in aligning the personal goals of the employees with that of the child care centre