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Case Study: Starbucks' Structure - Essay Example

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Case Study: Starbucks’ Structure 1. Job Description and Job Specification for a Starbucks Employee Job Title: Human Resource Manager Division: Human Resource Management (Administrative) Job Summary The job title i.e. Human Resource Manager represents managing ongoing staffs of any organization efficiently who have been assigned for performing different roles as well as responsibilities at Starbucks towards the attainment of organizational targets…
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Case Study: Starbucks Structure
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Job Specification Skills and Experience Required Educational Background and Specialized Skills a. Post Graduate Degree/Diploma in Business Administration (Human Resource Management) b. Expertise in Software Applications like Human Resources Information System (HRIS) and proficiency in Microsoft Word, PowerPoint, Excel and Outlook c. At least three years of professional experience in HRM field including employee relations, compensation and benefit, conflict resolution and recruitment d. Fluency in diverse languages such as English and French among others.

Roles and Responsibilities a. Need to aware of employment law and regulations b. Adequate presentation skills of different HRM provisions of the organization c. Development and implementation of different HRM policies to motivate employees d. Analyze compensation and beneficiaries of the workforce e. Possession of adequate knowledge along with skills of addressing workforce conflicts f. Develop and structure effective training and development programs for the employees g. Assist cooperatively with the organization in terms of hiring and selecting employees and h.

Adequate skills of retaining workforce and mitigating conflicts within different personnel members. Work Environment a. Efficient to work cooperatively in different circumstances in the organization b. The job position may also comprise extending hours irrespective of any working day and visiting multiple work sites even in out-of-stations. Acknowledgement NOTE: The aforesaid statements regarding the roles long with the responsibilities are intended to briefly describe the fundamental nature of work practiced by any Human Resource Manager.

The statements are not to be regarded as the overall responsibilities, roles or skills that need to be performed for attaining organizational objectives. _________ _____________ Signature Date 2. Use of Departmentalization Form by Starbucks In order to maintain strong brand position in the fiercely growing global coffee retailing market, an effective form of departmentalization would play a decisive role for Starbucks. In this regard, the incorporation of various other fast-food items along with the core organizational products can facilitate Starbucks to gain greater competitive position in the respective business industry by a greater extent.

The incorporation of an effective departmentalization strategy would facilitate the company to obtain better control as well as enhance the performance of the workforce associated in performing different job roles. The departmentalization form should focus on diversifying its business operations into different fast-food products and lunch items along with the core products of the organization namely espresso, cappuccino and coffee mocha among others. This particular strategy might enable the organization to attract as well as to retain its existing customers by a certain degree (Fiss, 2007). 3. Role of Leadership While Experiencing Financial Problems The incorporation of a centralized leadership style can negatively impact the overall performance of Starbucks as this approach directly involves the process of making effective decisions by an individual or a particular group of hierarchies.

On the other hand,

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