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Leadership and management - Assignment Example

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Leadership and Management: Conflict Handling at Reindeer Solutions Name of the Student Management Name of the Concerned Professor 10 August 2013 Table of Contents Abstract …
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Download file to see previous pages ......................... 6 3.0 Application of Theory and Analysis ................................................................ 7 4.0 Conclusion ............................................................................................................. 8 5.0 Recommendations .............................................................................................. 8 References ................................................................................................................ 10 Abstract There is no denying the fact that conflicts tend to be the integral aspects of organizations that are given to performing in team scenarios (Pammer & Killian 2009). People do enter into conflicts with each other over a range of issues and differences. However, it is possible to manage conflicts in a way that does not lead to jeopardizing of the personal and organizational relationships and that optimizes the organizational performance (Pammer & Killian 2009). Yet, it is also a fact that organizational conflicts if mishandled could lead to the vitiation of the organizational environment and could seriously harm the organizational productivity and efficiency. The given report tends to analyze a conflict scenario at the Reindeer Solutions. The particular conflict situation pertains to the issue being faced by the management, HR and the senior accountant Julia in an organization named Reindeer Solutions. ...
The particular situation is associated with a senior accountant, Julia, who has been working at the Reindeer Solutions since the past five years. Of late the senior manager Anthony has noticed many mistakes and flaws in the work submitted by Julia. Anthony tried to discuss things with Julia, but the situation still remained the same. On deeper enquiry, Anthony learnt that Julia is right now facing some domestic issues that demand her time and attention and thereby she is not able to focus on her work. Anthony does not want to lose Julia as she is an immensely experienced and skilled employee, yet he also wants to improve the things at the office. Anthony discussed the issue with HR Administrator Victoria. They agreed that the situation was serious as any serious flaws on the part of Julia could harm the business. So they decided to bring the HR Assistant Murphy and HR Officer Noel on board. These four administrators discussed the issue and came to the conclusion that losing Julia would be a serious mistake. Hence, they decided to offer Julia a junior post on a temporary basis, so as to allow her to focus more on the home front. The whole objective of this step was to place Julia in a relatively soft position till she tides over the rough patch on the domestic front, and then restore her to her original position. These four administrators organized a meeting with Julia and offered to her the contrived plan. However, Julia got extremely disturbed and annoyed at this proposal. She got really angry and said that this solution practically amounts to be a demotion and that her pride forbade her from agreeing to a junior post. This gave way to a conflict scenario between the management, HR and Julia. The manager and the HR personnel tried to ...Download file to see next pagesRead More
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