Contemporary Management Issues Report JB HI-FI - Essay Example

Download file to see previous pages It is through adherence to these values that build a strong partnership of trust between the company and stakeholders. This code applies to all from the directors, chairperson, C.E.O, to the junior employee. JB Hi-Fi as a company respects the dignity of every employee, the freedoms, rights and needs of all individuals. The company strives to provide a working environment that is rewarding, challenging and safe. The company realizes the benefits of recognizing the work of all employees. The company respects all personal and sensitive information that relates to their customers, employees and suppliers. The company strives to reinforce the commitment it has to highest standards of business and professional ethics (JB Hi-Fi 1). All company employees are expected to treat fellow employees, the public and customers with courtesy, respect and honesty. They are also expected to safeguard and respect customer properties, the company and the property of all fellow workers. The employees are expected to maintain the confidentiality of all customers, the confidentiality of the company and all other parties’ information that have been gained through work (JB Hi-Fi 1). The employees are expected to perform their duties to the best of their ability; this is taking into account the experience, skills, position and qualifications. The employees are expected to perform their duties in a responsible, safe and effective manner. The company expects the employees and all company staff to respect all sensitive and personal information according to the privacy legislation. The company expects that the personal business and financial interests of the employees to not conflict with their duty to the company and work within the policies and rules of the company and obey the law. When all employees undertake their responsibilities and obligations, the workplace, job performance and satisfaction benefits the company and helps the company achieve business goals (JB Hi-Fi 1). Competitors and fair competition All company employees have knowledge of commercially sensitive information. The employees must also disclose all significant stakes in a competitor. The interest in a competitor constitutes a conflict of interest and employees are expected to divest themselves of this interest. Fair competition means that the company; Will know and follow its legal obligations to competitors. Will not compete on a basis of obstructing comp0etitive conduct, rather the company will compete on a basis of customer service. This is part of the company’s commitment to management, staff and fair-trading. Will does not differ unfairly between customers when supplying products or Services. Will not refuse to deal or discriminate against, a customer for any improper reason. Not threaten or intimidate a customer, organization or other person. The company does not encourage untruthful or disparaging remarks about any of the competitors, their products and services. The company aims at conducting business fairly, and competes on a basis of product and services merits. The company also aims at being an effective competitor that acts according to the ethical norms acceptable to the community. The company does not accept bribes, kickbacks or payoffs, in all deals; the company ensures that it is courteous, truthful and well informed. The company ensures that it is careful to avoid misrepresenting the features, availability or quality of their ...Download file to see next pagesRead More