An essay discussing an organizational issue in the public services sector and the impact of motivation on performance Table of Contents Table of Contents 2 Lack of Autonomy in public service 3 Culture of bureaucracy and development of autonomy by workers and middle managers 4 Loss of autonomy and motivation 6 One motivational theory that can be applied to improve motivation in this type of organisation 6 The implication of this issue for Human Resources Management 9 Reference 12 Bibliography 13 Lack of Autonomy in public service Autonomy is an idea that is being used in political, moral and bioethical philosophy…
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Autonomy can be defined as the degree of freedom or independence allowed to the employees in the context of the job (Cambridge Dictionaries Online, n.d.). It is also a general fact that a job with higher level of autonomy is offered to an employee; they will exhibit greater sense of responsibility and also better job satisfaction. Among the theories of autonomy the best and the most commonly used theory was developed by Kant. Autonomy has different meaning to different fields. For example in the field of medicine respect for autonomy of patients is considered to be an important objective. However it can compete with the ethical principles. In the context of politics it is referred to as the self governing of the individuals. Now in the context of public sector organizations they are mostly inclined towards employing the individual whose needs and values are consistent with mission of the public service organization. A public sector organization often holds missions which have broader scope and also are more thoughtful in comparison to a public sector. The hierarchy of the public sector workforce is therefore expected to exhibit the nature of work by attracting the individuals who wishes to grab greater opportunities in order to fulfil higher needs. Earlier studies also reveal that employees of public sector organizations hugely values monetary rewards. It has also found that they do not value an opportunity by which they can help the society. Mostly in public sector organizations lack of autonomy hugely affects an employee’s morale. Due to less independency they sometime could not present their skills and expertise on a particular area of interest. This also affects the growth of an employee. Employees also get highly demoralised and it hugely impacts in the overall performance of the employee. In order to curb such happening organizations are also taking various motivational programs such as financial incentives. Such incentives program in turn helps the employees to get highly enthusiastic for their allotted tasks. Culture of bureaucracy and development of autonomy by workers and middle managers Bureaucracy is a system for managing and controlling an organization which are operated by a number of administrators. A considerable amount of energy and time is being currently spent on various attempts to lessen or control bureaucracy (Garston, 1993, p.1). They are mainly employed to maintain the rules and regulations of the organization (Cambridge Dictionaries Online, n.d.). Rules and regulations pertaining to bureaucracy are not at all helpful during any crisis situation. It is also considered as extremely inequitable. Thus blind obedience to the rules and regulations are necessary for the purpose of achieving the goals. One of the biggest drawbacks of bureaucracy’s feature is that it tends to create plenty of rules. Governmental bureaucracies are particularly known for such actions. Scholars also argue that such approach only lessens the capacity of an organization to achieve the organizational goals. In this context eminent scholars such as
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