Nobody downloaded yet

Reflections on the Role of Communication in Contemporary Organization - Essay Example

Comments (0) Cite this document
Reflections on the Role of Communication in Contemporary Organization The experiences gained in conducting the case study report for Master ERP has resulted in the understanding that dialogue is a very important tool in developing an effective communication within the organization and in strengthening its integrity…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER98.1% of users find it useful
Reflections on the Role of Communication in Contemporary Organization
Read TextPreview

Extract of sample "Reflections on the Role of Communication in Contemporary Organization"

Download file to see previous pages One impression is that it is difficult to have a good communication within a big organizational structure because of the number of its employees and departments. However, the company has demonstrated overall satisfactory results when compared to its actual communication culture. Being a market leader of the software industry in Australia, Master ERP crafted innovative ways in having an effective communication system among its employees such as the development of a strong feedback initiative and encouraging open dialogue and knowledge sharing. According to Proctor and Doukakis (2003), effective internal communication is the key to a successful organization. How the staff and officers behave and feel about the organization can give a huge impact in the company’s reputation. From the course of interviews that we conducted to the employees, all were aware of the company values and principles and they were positive and passionate in working at Master ERP. Communication is the process of conveying ideas, thoughts, information, emotions, etc. between and among people. Notwithstanding of the perspective in which this communication occurs, there are certain basic ideas about it which always apply (Roman, 2005). With the communication set up that we saw with the company, it can be said that it is indeed functional and promising. Based on our research, Master ERP encouraged communication throughout its organization by developing a feedback initiative called “Say it as it is”, whereas all staffs were trained in giving feedback thru a self-explanatory program, and by launching the ‘Purple Awards’ to recognize good work. Internal communication embraces both the official form of communication, such as memo, policies, guidelines, etc., and the unofficial form of communication, like the exchange of ideas between colleagues and simple conversations among them (Johnson & Johnson, 1997). Due to the open type of communication and advanced ways in having a strong link among its peers, the said organization was able to maintain a healthy flow of information among its employees. For instance, Master ERP’s CEO encourages everyone to directly talk to him via the “Ask Tim” site on SharePoint. There is also a monthly Buzz meeting to give updates to the employees. Other innovations in communication noted were the replacement of a receptionist by a touch screen tablet with a phone and directory, conducting orientations to staff depending on their position in the company, and adopting social networking in the workplace. These strategies gave us a better understanding in the importance of communication, and that it is achievable particularly on a complex organizational structure like this. After observing an ‘almost perfect’ approach in organizational communication, we found out that there are flaws when it comes to the departmental communication structure of Master ERP. During the interview conducted, it had been found out that some issues were raised by unsatisfied customers regarding a new product that was launched. A possible explanation for this could be the ineffective communication between the departments that handle key roles in the release of the new software like the marketing and technology departments. Encouraging a dialogue in the interdepartmental level is very important to the strength of an organization, and disregard of dialogic practices can create ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
(“Reflections on the Role of Communication in Contemporary Organization Essay”, n.d.)
Reflections on the Role of Communication in Contemporary Organization Essay. Retrieved from
(Reflections on the Role of Communication in Contemporary Organization Essay)
Reflections on the Role of Communication in Contemporary Organization Essay.
“Reflections on the Role of Communication in Contemporary Organization Essay”, n.d.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Reflections on the Role of Communication in Contemporary Organization

Contemporary communication

...? Duchamp & Semiotics ALC101 - CONTEMPORARY COMMUNICATION: Making Sense of Text, Image and Meaning Submitted by: 05/17 Duchamp, Marcel Nude Descending a Staircase, No. 2. [French: Nu descendant un escalier n° 2] (1912) oil on canvas, 147 cm ? 89.2 cm (57 ft 7/8 in ? 35 ft 1/8 in) Philadelphia Museum of Art, Philadelphia Essay 2: Duchamp & Semiotics In Marcel Duchamp’s paintings The Bride Stripped Bare by Her Bachelors, Even [The Large Glass] (1915-23) and Nude Descending a Staircase, No. 2 (1912), the manner in which the artist creates meaning in the works through the combination of visual and conceptual aspects can be seen as an example of the importance of critical methodology in social semiotics. The...
8 Pages(2000 words)Essay

Organization Structures & Communication policies

...the communication flow of information. In a Matrix organization a product structure is superimposed on a functional structure. This results in a dual system of authority in which some manager's report to two bosses. One for the specific product (or project) and one for the functional department involved. Because people working in this fashion have two bosses they must have sufficient freedom to attain their objectives, through flexibility, openness, and trust is essential for such a program to work. For communication in both companies, Dylan seems to have avoided communicating, " the mum effect" i.e. being distributed with the role of his office - he...
10 Pages(2500 words)Essay

Organization and Communication

...Organization and Communication Question 4: Discuss the emerging issues of diversity and stress and their impact on the workforce. How can new theories of management (eg. cooperative work teams, workplace democracy, feminist theories) contribute to their solution? Illustrate your answer with recent examples from media reports, and/or personal experience in an organisation if relevant. Diversity in the workplace has negative and positive effects. On the positive side, it can help increase creativity, the quality of decision making and innovation. As its negative consequence, demographic heterogeneity for example, decreases intra-group cohesiveness. There are employees who feel threatened when they work with...
14 Pages(3500 words)Essay

Reflections on Contemporary Leadership Issues and Strategies

...Reflections on Leadership Reflections on Leadership Part Understanding leadership concepts and the challenges faced by such positions forms an integral part of my course focus. In order to be successful at the corporate level as well as in everyday scenarios, individuals require a good grasp of these concepts. The Contemporary Leadership Strategies course has been able to impart the basic skills that will allow one to develop such qualities further. The design of the course allows for an in-depth discussion of leadership concepts, as well as the issues faced within the complex business environment prevalent in the world today. The application of various concepts in the practical world...
3 Pages(750 words)Essay

Essentials of contemporary communication

...Essentials of Contemporary Communication Gone are the days when people looked up to 9-5 jobs with a specific job stayed with the same employer and qualified for a pension at retirement. These days, businesses and industries are reengineering manpower. These are days when multi-tasking and ‘the extra mile’ are expected and rewarded well. JITL (Just in Time Learning) is the key to the workplace today. With awful changes in technology, one needs to constantly upgrade skills and learn new skills. Today business and industry leaders are looking for specific skills in entry-level employees— in particular, communication skills, versatility and problem solving skills. The three skills most in...
1 Pages(250 words)Assignment

Contemporary communication essay

...A comparison of Devices employed in Current affairs Program and the Regular News Program A comparison of Devices employed in Currentaffairs Program and the Regular News Program The evolution of the world has been accompanied by various developments, which touch on changes that have taken toll in information and communication. The eventuality has been the evolution and improvisation of various forms of media such as internet, radio, television and even newspapers. Each of these forms of media has the potential of covering an array of themes that could be covered by others. These trending developments have also been accompanied by accompanied by a shift in paradigms regarding how information and entertainment should be...
4 Pages(1000 words)Essay


...Reflective Journal Ecological Footprint Part Footprint Ecological footprint is an indicator of sustainability to assess the measure of human consumption and its impact on the environment. This sections show my ecological footprint and how the calculation is worked out. The concept of ecological footprint, simply explained, is the land needed by an individual for sustenance. In order for everyone to live the way I do, we will need 6.2 earths. This is a fact since my carbon footprint is estimated at 46.91ga. I live in a temperate area with a homestead covering 2000 square feet. I use electricity biomass, heating oil and natural gas, and it generates 8.29% ga. I do not own a car. I neither turn off my computer nor do I...
4 Pages(1000 words)Essay

Reflections in previous centuries. An essential point that can be seen missing is the absence of two parts of the overall design namely sky coverage and the Scamozzi work. This was part of the package in its earlier and original existence four to five centuries back. The work of Scamozzi gave the overall appearance a new and curvy look to the stage from different parts of the theater. Olimpico in Vicenza: Motivated by the concept of amphitheaters, Olimpico is a gem in its existence in every regard. Highly reflective of the ancient Greek architecture and glory with regard to design and other minute details and specifications. Based on the central theme of Renaissance, it depicts the rich values of historic events and the...
4 Pages(1000 words)Assignment

Communication organization

...and in a different hierarchy. That need hierarchies can differ between cultures and indeed, among individuals within the same culture” (Martires and Fule, Management of Human Behavior in Organizations 9). As such, managers must not overlook cultural diversity as a crucial factor in the motivational process. In many part of Asia, for instance, it was revealed that “the Confucian tradition places a higher value on community and harmony, than on individual drives. Asian societies typically emphasize family ties, group cohesion, conformity, loyalty, hard work, and perseverance” (Martires and Fule, Management of Human Behavior in Organizations 6). Employees of Asian descent would therefore...
8 Pages(2000 words)Essay


...School: Topic: INTERPERSONAL AND ORGANIZATION COMMUNICATION Lecturer: Group Summary Introduction to the topic Communication that takes place at the interpersonal as well as organizational level was the main focus of the group’s work. The need for an effective communication system within an organization has been realized to be necessary largely because organizations are run as social rather than individual entities. What this implies is that even if a single person sets up a business or an institution, the organization that is formed in the long run becomes a social entity because it will be made up of employees and...
2 Pages(500 words)Essay
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Essay on topic Reflections on the Role of Communication in Contemporary Organization for FREE!

Contact Us