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On Management Problems - Essay Example

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Management problems Some years ago John Cauldwell who funded and ran Phones for U was petitioned by his retail branch managers to ban the use of internal email, after consultations with his staff Cauldwell ordered the cessation of internal emails. Discuss both the problems and benefits of such policy and cite other examples of organizations, which have pursued a similar course…
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Essay on Management Problems
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Download file to see previous pages Dispute their necessity, internal emails have been often blamed for resulting to a series of important problems, especially at the level that competitors can access them. It is possible for this reason that Cauldwell, the founder of Phones for U, decided to ban the use of internal mail in the workplace. The potential justification of the above initiative of Cauldwell is discussed in this paper. The benefits and drawbacks of the specific policy are presented, followed by examples of organizations that adopted a similar practice. Moreover, reference is made to alternative systems of similar role that are likely to be used in organizations worldwide instead of internal mail. It seems that the decision of Cauldwell to ban the use of internal email is justified, especially since the benefits of the particular tool of communication are significantly less than their disadvantages. 2. Cessation of internal emails – benefits and problems The most common reason for the use of internal email for supporting the internal communication needs of modern organizations is their low cost (Mohapatra 2009). In fact, in the context of a business IT network, the cost of email is zero, a fact that it is often used for a justification for the establishment of email as internal communication tools in businesses worldwide (Mohapatra 2009). ...
At a first level, internal emails have important advantages. Reference can be made, for example, to their simplicity, meaning that even a novice in the use of IT systems can write and send an email (Trenerry 1999). Moreover, emails have become quite popular in regard to specific business operations; for example, when payments are sent electronically to businesses of various sizes, an email needs to be sent including the receipt of the payment made (Trenerry 1999). Up today, internal emails had another important advantage: the saving of time in developing business tasks. In the past, internal emails were extensively used for the exchange of documents within organizations, especially in cases that a document had to be reviewed immediately (Guffey and Loewy 2009). At the same time, internal emails have highly contributed in the increase of coordination within organizations especially ‘between superiors and their subordinates’ (Guffey and Loewy 2009, p.196). The introduction of other internal communication tools that could perform such tasks, has led to the limitation of the use of emails in the workplace. Taking into consideration the above issues, the cessation of internal emails within Phones for U, as also in other organizations, seems to be totally unjustified. However, the review of this practice’s disadvantages would help to understand that the risks of internal emails can be significant, a fact justifying the decision of Cauldwell to ban their use in Phones for U; in other firms also, it seems that the cessation of internal emails would be the only solution for avoiding severe business failures. One of the most severe weaknesses of emails is their ...Download file to see next pagesRead More
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