Process Analysis - Research Paper Example

Process thinking alerts managers to the pathway to be used in decision making. The inappropriate pathway may cause losses due to lack of understanding processing and informational biases. It helps to optimize the whole organization as it is seen as an entire rather than departments. For instance, the expedient pathway, which relies on, the manager’s level expertise without the benefit of information while the global perspective pathway assumes that available information influences an individual’s perception (Rodgers, 2006).

Managers use process thinking as an aid in strategic thinking and organizational design resulting in flexibility in response to both internal and external changes. Ability to adapt to changes gives an organization a competitive edge against its competitors (Goetsch & Davis, 2009). For example, changes that happen outside the organization will require management to rely on a path that focuses more information not to be caught off guard. It is an acceptable method to empower employees as well as hone their creative skills in decision making.

As the organization embraces process thinking, it allows employees to take the initiative in the interest of the organization’s objectives (Goetsch & Davis, 2009). . This implies that incase of problems, blame is directed at the process rather than the person. Process thinking, therefore, focuses on optimizing systems and fostering cooperative problem solving and decision making. For instance, it allows managers to examine the fitness of a pathway to organizations needs when a problem occurs as a result of following a laid down process (Goetsch & Davis, 2009).

It allows sifting through information for relevance and where to begin because people are bombarded with information from different media coupled with limited processing ability. Quality Management Tools Quality management tools are used to improve activities as well as the decision making process and these tools can be used at all stages of production (Goetsch & Davis, 2009). Two of the tools that facilitate proper decision making are the Pareto chart and Cause and effect diagram. This is because they are clear visual representation of problems and their causes.

The Pareto chart is used to focus on analysis process and solution finding. It positions problems and their causes in reference to their frequency and occurrences. It points out opportunities and their priorities for improvement and shows where to concentrate efforts and the biggest causes to the problem. It creates a common view, as success in quality management depends on sharing common views of problems and actions to be taken. Another advantage is that it used in comparison of the before and after situations after improvement action.

Therefore, it is an effective tool in determining progress and effectiveness of action taken (Goetsch & Davis, 2009). For example it will show the president the necessary information without dwelling on the non issues saving time and resources