Skills Applicatio Questions - Essay Example

In this scenario, the common goal was to design an effective power-point presentation that contains pertinent details on conflict negotiation techniques. Since each team is comprised of three members each, the team is expected to delegate the team leader and the respective team members together with tasks to be assigned and achieved. One was therefore elected the group leader and part of one’s responsibilities was to solicit information regarding tasks that each member needs to fulfill. One member was assigned to make the necessary research on all pertinent details that need to be incorporated in the presentation.

The other member was supposed to integrate all information in a power point presentation. And finally, a group leader, one was tasked to report during the scheduled presentation date. Aside from assigning tasks, one made it clear that in a defined time frame, say in three days, the information should be ready so that the other member could finalize the power point presentation in two days’ time. Enough leeway was provided for me, as the leader and reporter, to review the materials and present effectively.

The presentation was therefore a success due to clear objectives, roles, responsibilities and conformity to defined time frame. 2. Significant Achievement. Outside of your academic accomplishments, what would you consider to be one of your most significant achievements to date and why? Outside one’s academic accomplishments, one of the most significant achievements to date was being successful in current and previous work endeavors. Having had employment opportunities that ranged from being an Arabic teacher, to assuming the position of an assistant marketing manager for an organization in the UK, and finally working as a cashier, provided various chances for personal and professional growth.

A variety of skills were likewise developed through the course of employment, such as interpersonal, cognitive and analytical, coaching and mentoring, leadership and administrative, communication and customer service relations skills. One acknowledges that working in the UK as an assistant manager was most challenging; yet rewarding, in terms of enhancing knowledge, abilities and skills in the application of marketing strategies that would ensure customer satisfaction and the achievement of organizational goals.

The position was challenging as one was expected to apply the needed strategies that would respond to customers’ inquiries and complaints. In retrospect, one likewise realized that working as an Arabic teacher was also a challenging role since the students were in their primary level and were therefore considered in their most crucial developmental stage. Being able to successfully motivate young students to learn by assisting in the creation of a conducive learning environment was most rewarding. Part 2 1. Tell us about a difficult situation that you have encountered and how you resolved it.

A difficult situation that one remembers clearly was trying to address a customer complaint. In business, there is the philosophy that organizations strive to satisfy customer’s needs. In this particular instance, the customer was definitely not satisfied with the organization’s product that was purchased and was asking for a refund. Through the skills gained on customer service, one was able to address the