Nobody downloaded yet

Conflict Resolution at General Hospital - Essay Example

Comments (0) Cite this document
Summary
Running Head: Conflict Resolution at General Hospital Conflict Resolution at General Hospital [Name of Student] [Name of Institution] Introduction Hospitals, just like any other business organizations with employees and management teams with different mandates and objectives, are faced with certain conflicts…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER92.1% of users find it useful
Conflict Resolution at General Hospital
Read TextPreview

Extract of sample
"Conflict Resolution at General Hospital"

Download file to see previous pages In the case of General Hospital, the conflict was intergroup, pitting the CEO Mr. Mike Hammer and Marge Harding, the chief operating office on one hand and, the director of medicine Doctor Williams and the company’s physicians on the other (WordPress.com, 2011). There are various sub-categories of intergroup conflicts including those among teams, divisions, departments, employees, and management. In the conflict at General Hospital, while physicians were more interested in the correct and timely readings of the EKG and proper diagnosis of patients, the CEO and the operating officer were more concerned with cutting costs. This paper thus explores the conflict at General Hospital, touching on the management style employed to resolve the stalemate. In addition, the possible use of teams and negotiation skills to resolve the conflict are also discussed. The Conflict at General Hospital Some years back, renovation activities at the General Hospital led to a drop in the number of patients admitted at the Hospital. Consequently, bed occupancy went down by about 65% (WordPress.com, 2011). The other effect of the renovation exercise at the General Hospital besides the dropped occupancy was a rise in the number of Medicaid and Medicare patients. In other words, the number of patients under private health insurance covers dropped, implying that General Hospital could not make profits from attending to patients with private health insurance covers (WordPress.com, 2011). Realizing the hospital was on the verge of failing to obtain its objectives and remain profitable, the CEO, Mr. Mike Hammer decided to implement certain changes, which he thought would stabilize the hospital. The first option to Hammer was to cut costs and increase the Company’s revenues. In addition, Hammer intended to initiate changes that would ensure the hospital retained its current services and even expanded into new areas. To implement these strategies, Hammer hired one Marge Harding, empowering her to make crucial decisions such as the firing of the hospital’s employees, more so those serving under the at-will employment status (WordPress.com, 2011). The first opinion of Harding’s was that the electrocardiogram (EKG) readings could be done electronically. Therefore, according to Harding, a physician was not needed to read the EKG. In fact, she suggested that at least $100,000 could be saved by computerizing the reading of the EKG. After the installation of the new equipment for EKG proposed by Harding and the training of EKG technicians, the physician, a Doctor James Boyer, was informed that his services were no longer needed at the General Hospital (WordPress.com, 2011). Harding’s plans soon started to flop as EKG’s arrived late, cases of misdiagnoses increased, and the staff became irritated as they looked incompetent, making them feel that Dr. Boyer was rather important and was needed at the facility. Nonetheless, Harding completely ignored these complaints from the General Hospital’s staff. Therefore, the main conflict at the General Hospital pitted cost control and management against physician agreement. To realize any positive results from his cost reduction strategies and policies, Mr. Hammer had to win over the physicians making up his staff. This was just another of the instances and incidence in which ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Conflict Resolution at General Hospital Essay Example | Topics and Well Written Essays - 1000 words”, n.d.)
Retrieved from https://studentshare.org/management/1437409-conflict-resolution-at-general-hospital
(Conflict Resolution at General Hospital Essay Example | Topics and Well Written Essays - 1000 Words)
https://studentshare.org/management/1437409-conflict-resolution-at-general-hospital.
“Conflict Resolution at General Hospital Essay Example | Topics and Well Written Essays - 1000 Words”, n.d. https://studentshare.org/management/1437409-conflict-resolution-at-general-hospital.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document
CHECK THESE SAMPLES - THEY ALSO FIT YOUR TOPIC
Conflict Resolution at General Hospital
...?Conflict Resolution at General Hospital The case study is related to the General Hospital that has been at a declining stage because of theincreasing costs. The aim of the case study has been to identify the conflict management style as practiced by Mike Hammer and to identify the leadership style that he used in order to deal with the problem. It has been recognized that cultural changes has been initiated by Mike Hammer which seemed to be relatively ineffective for the overall organization. The analysis of the case study is aimed at providing answer to various problems faced by General...
7 Pages(1750 words)Case Study
Conflict Resolution
...?Conflict resolution Introduction Organizational set ups have diversified personalities, a condition that is prone to differences in opinions and even disagreements. Such differences and disagreements form the basis of conflicts and threaten collectivity in organizations. This identifies the significance of conflict resolution. In this paper, I review a work related situation that involved a conflict, explore the scope of the conflict, its resolution approach, and an alternative resolution approach. Overview of the situation Organizations realize conflicts in different...
3 Pages(750 words)Essay
Conflict Resolution
...Do you consider conflict resolution to be a solution to all conflicts that occur in schools? Why or why not? Conflict resolution is a method orprocess applicable to conflicts arising in any place whether it is school or work place. Generally speaking, conflict resolution is applicable to all conflicts occurring in schools. The reason for this is, in conflict resolution process itself , the method to combat conflict is detailed. In general, conflicts can be of many types and the ways to...
3 Pages(750 words)Research Paper
Conflict resolution
...Conflict Resolution Introduction Conflict resolution is a common practice in many settings in the contemporary world. Conflict resolution is described as the techniques and practices undertaken in enabling the peaceful termination of a disagreement. There are several types of conflicts, but the one to be discussed in this essay is the informal conflict between two workers in an organization. Conflicts in organizations have been a major threat to work performance and hence affecting the profitability of the organization. Informal conflict is a disagreement whereby, the...
5 Pages(1250 words)Essay
Conflict Resolution
...Qualitative Research Paper about Conflict Resolution It is human to have a difference of opinion with another person. That is because every person has his own values, thoughts and experiences. However, when people refuse to accept the other’s point of view, conflict arises. Conflict is generally thought to be something negative and counterproductive and therefore, it must be avoided. Fact of the matter is, conflict allows different opinions to come forth, new dimensions to be studied and healthy arguments to occur. But if this conflict is not managed or resolved appropriately, it can actually have very negative effects on...
5 Pages(1250 words)Research Paper
Conflict Resolution
...allegations have been made, Ellis McCoy is being sent on paid administrative leave. Even though it may hurt his ego, no other option exists for the investigating agency, as his presence in the office during the course of investigation may influence/interfere in the proceedings. If found guilty of malpractices, would McCoy play the racial card? Will he develop the vindictive attitude and find other avenues to settle scores? As S. P. Huntington points out, “The resolution of one conflict and the disappearance of one enemy generate personal, social and political forces that give rise to new ones. (130) 9. Who are the winners in the...
8 Pages(2000 words)Term Paper
Conflict Resolution at General Hospital
...Conflict Resolution at General Hospital Conflict Resolution at General Hospital Every person has many needs that are unique to them. In life, people have to interact with others who in turn have their own unique needs. When these interactions occur, for instance, at the workplace misunderstanding among the workers and between workers and the manager may arise resulting in conflicts. Therefore, the work of management in such scenarios is to resolve these conflicts in such a way that everyone feels considered or in such a way that the result is for the good of the institution. One of the defining characteristics of an excellent manager is the ability to solve conflicts that cause damage and boost the morale of employees for maximum... ...
4 Pages(1000 words)Essay
Conflict Resolution
...Conflict Resolution 1). What are your best conflict resolution skills when dealing with work, family, or a friend? Every healthy relationship is characterized by conflict since people do not always concur on everything at all times. Therefore, learning how to deal with stress is vital rather than avoiding it. When mismanaged, conflict harms a relationship but when handled properly and in a positive manner, it offers an opportunity to strengthen the relationship between two persons (Segal, Boose, & Smith, 2013). In a relationship, there is need to recognize and solve conflict in order to have a healthy relationship....
2 Pages(500 words)Essay
Conflict resolution
...Conflict resolution 1. Competency 1 In terms of the campus culture the principal is somewhat serious and this is observed often. Competency 2 The collaboration with the surrounding community is somewhat significant to principal as often observed. Competency 3 Compliance with code of ethics is somewhat often observed by the principal Competency 5 It is often observed that the principal perceive the importance of this leadership quality Competency 6 This leadership is often taken somewhat serious by the principle. Competency 7 This leadership the principal like it but often observed by the students There was no place marked 1, 2 or 0 which means all the leadership skills were admired. 2. A conflict is a situation... to be punished...
1 Pages(250 words)Essay
Conflict Resolution at the St. Clare Hospital
...Conflict resolution at ST Clare hospital Conflict resolution at ST Clare hospital Question one There are various conflicts identified in ST Clare hospital. The first one is responsibility conflict. The hospital is recording a drop in its revenue. Physicians are crucial in controlling costs in the hospital, but they are not willing to cooperate with the current CEO. As a result, he decides to hire an operating officer who comes up with the idea of firing the radiologist and outsourcing imaging interpretations. However, the hospital records...
4 Pages(1000 words)Term Paper
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Let us find you another Essay on topic Conflict Resolution at General Hospital for FREE!
logo footer
Contact us:
+16312120006
Contact Us Now
FREE Mobile Apps:
  • StudentShare App Store
  • StudentShare Google play
  • About StudentShare
  • Testimonials
  • FAQ
  • Blog
  • Free Essays
  • New Essays
  • Essays
  • Miscellaneous
  • The Newest Essay Topics
  • Index samples by all dates
Join us:
Contact Us