Applying Emotional Intelligence at Work - Research Paper Example

? Lansing Community College MGMT 290 – Emotional Intelligence Works CRN Number E-mail Address Telephone Number Describe the core skills, and the benefits and challenges of applying emotional intelligence at work. The workplace is a haven for employees if they make use of it correctly. It is a place where the employees can manifest their most productive selves and reap the rich dividends both for their professional as well as personal lives. These employees engage in jobs that ask of them to stay back till late hours of night and sometimes even on weekends. Usually they are the first ones to get to the job every day. Having said that there have been certain instances under which some employees do not enjoy the coziness presented in the work-oriented environment which exists within such organizations. They believe in getting the work done under stipulated timings and then leaving for their respective homes. This paper discusses the basis of the core skills required for employing emotional intelligence at work as well as the benefits and challenges that come along with it. With this, the focus is on contemplating the true use of the emotional intelligence premise which works well for the employees thereby leaving a lasting impression towards their individual work related performances. One must know that the complaints that are made under an office environment range from just about any level – top to bottom, bottom to top or even between peers at the same level. This implies that at a specific point in time, grudges do come about between the employees and they start complaining about the lack of friendship and camaraderie between their own selves. Then again there are times when there are complaints on the part of the middle management which suggests that the top management is too severe in their dealing, with names not making the rounds of such complaints usually (Levinson, 1999). On the same footing, the top management has some reservations against their middle management domains since the former believe that the middle tier is lazy and dissatisfied with their respective work ethos. They think that the element of organization and productivity is lacking on most of the occasions, and this has been the basis of asking for more emotional intelligence to exist at the workplace. Moving ahead, the emotionally stable people under the realms of a workplace environment suggest that they comprehend the tasks that have been assigned to them and which need to be completed in proper accordance of the rules and regulations as dictated by the organization. This is in line with the proper procedures as these should be employed, rather than getting involved within emotionally charged frustrations, grudges and complete abhorrence which might creep in under such scenarios and circumstances. There are some moments when the top management realizes the gravity of the problem at hand and how low the emotional level of the employees has become. The need of the hour is to make sure that these problems are resolved at the earliest so that success could be achieved within the shortest possible time, and any issues that do arise in the future under the emotional intelligence regimes are taken care of. The problems just cannot be ignored because these can linger on into something very drastic that shall hurt the cause of the organization more than anything else (Abraham, 1999). What is needed indeed is a will to rectify the problems that remain within the folds of understanding the nuances of emotional intelligence. It would set many things right and take care of all the others that haunt the employees on a constant level. This requirement receives a great deal of backing by the people who believe in the premise of emotional intelligence. The emotionally charged up individuals need to be dealt with in a stern manner by the organizations. This is because their emotional state could mean havoc for the business realms where people can start fighting with one another or even create rifts between their entireties. This is simply termed as unaffordable because no organization would wish to have such an environment within its realms. The psyche of such individuals is important to comprehend, more so because it is necessary to solve their problems and find out ways under which solutions could be enacted to make sure that they remain contented and happy with their jobs. Once this is achieved, their performance levels would automatically improve over a period of time and this would benefit the organization in the long run scheme of things (Kravitz & Schubert, 2010). It must be realized here that emotional intelligence has always looked at solving the issues and problems by having a good enough feel of the psyche and by allowing empathy to come within the relevant settings. It has assisted at finding out the need for being resilient and remaining positive so that things follow through easily. It is significant that things are handled in a professional manner because at the end of the day it is the organization which gets the benefit or loses out on the premise of bringing in its employees in close contact with one another. In essence, emotional intelligence has been an important player at improving the overall productivity regimes that seem to be in existence within the workplace. This comes about naturally as the relationship between the work processes and the employees’ mannerisms are understood. Emotional distress is seemingly very quintessential because it can create chaos at the workplace and take away the direction from the shores of the employees (West, 2003). They would forget what they had to do and indulge in something that is totally off the rack, and has got no bearing whatsoever on the reigns of an organization. In the end, it would be sound to state that a high level of emotional intelligence is normally seen as being very successful in life as this brings a fresh lease of change in terms of attitude. It is important because it creates a positive mindset at the workplace and brings people together, no matter how difficult it is to contain their emotional angles and perspectives. All said and done, it is pertinent to determine how emotional intelligence benefits employees within a workplace and how this new phenomenon has been on the rise. References Abraham, R., 1999. The Impact of Emotional Dissonance on Organizational Commitment and Intention to Turnover. Journal of Psychology, 133 Kravitz, S. M. & Schubert, S., 2010. Emotional Intelligence Works, 3rd ed. Axzo Press Levinson, M., 1999. Working with Emotional Intelligence. ETC.: A Review of General Semantics, 56 West, B., 2003. Emotional Intelligence and How It Contributes to Officer Safety. Corrections Today, 65 Read More