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Management Case - Assignment Example

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I used to work as a unit HR for the fund collection unit of the youth union. Fund collection department was supposed to approach prospective donors and convince them about the benefits of donating money to our union. As there were many unions in the area and some of them were also affiliated to political parties; it was essential that the fund collection unit performed to its optimal capacity as the political unit could not function without money. The Players The major players involved in this description are the employees of the fund collection unit.2 new supervisors who have been recently hired. These supervisors are important as they have been responsible for affecting the behaviour of the employees with their attitude towards the fund collection. I have been involved as an observer who tries to analyse the problem and solve it. The political unit is also involved in the setting where team meetings are concerned. However the political unit is an extraneous factor not immediately involved in the problem described below. The Problem In the recent past we have witnessed that fund collection for the youth union has decreased considerably. ...
I have come to the conclusion that the problem of low fund collection is more of a behavioural issue where the employees are not willing to give their 100% to the job and are shirking responsibility. I tried to diagnose the problem and find out the root cause of the problem. This diagnosis has been explained below. The Diagnosis The problems with the

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fund collection department are the following as I have understood through the research carried out by me - Lack of Motivation – Due to the recent crunch of funds the union has reduced the amount of commission handed out from 10 % to 5% for every new donation that is brought in. According to MARS model of individual behaviour this has led to a reduction in the employee motivation levels and which has led to a laid back behaviour and the employees are not motivated enough to bring funds for the youth union. (Mcshane, 2008)Aparat from this the motivation has been tremedously low among the employees due to global recession and the difficulty in finding donors. Work attitude in the department has been very dismal in the department. This reduction in the employee morale and the attitude of the employee may be summarised as follows – Cognitive Component No compensation for the job due to reduced commission Affective Component I do not like my job as my incentive is not enough Behavioural Component I will not perform to my potential and start looking for other job opportunities. Prescriptions The possible solutions to these problems can be the following- The main problem has been the reduction in commission. This should be immediately brought back to 10%.From the interviews of the employees I was able to gauge that employees usually spend about 3% of the fund amount in trying to
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Summary

Memorandum To: HR Head of the youth Union CC: Finance Head, Fund Collection Unit Head From: [Click here and type name] Date: 29/05/2015 Re: Low Fund Collection for the youth Union The Problem The Setting The case is regarding the youth union where I have been working as the HR manager…
Management Case Assignment
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