We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Order Management Cycle - Research Paper Example

Comments (0) Cite this document
A company’s success hugely depends upon on how far it has been able to satisfy its customers. The OMC of a company influences a customer’s experience in a huge way and so it should be designed accordingly. Order management cycle is a process a company should use to meet customer satisfaction and increase its financial gains…
Download full paperFile format: .doc, available for editing
Polish This Essay95.7% of users find it useful
Order Management Cycle
Read TextPreview

Extract of sample
"Order Management Cycle"

Download file to see previous pages Order Management Cycle

A longer process involved in ordering as well as receiving the product or service will lead to customer dissatisfaction and result in huge loss for the company. If an OMC of a company is properly designed and activated, the whole process- from taking an order to delivering it on time, will not only lead to customer satisfaction and help in regenerating orders (Shapiro, July 1992).
The OMC involves planning through its ten steps, drawing charts to establish the problems and maintaining interdepartmental coordination. The main aim of a company is customer satisfaction and financial gains. Customer satisfaction depends upon the order and so the order should be completed efficiently to gain financial profits. The OMC involves a process where each and every aspect of the order is looked after in details. Thus once an order is properly executed it will result in good feedback from the customer and help in regenerating orders which will increase the profit margin of the company. Thus we see that a company’s profit margin is influenced by the OMC to a large extent (Shapiro, July 1992).
The best approach that a company can take to determine its problems and the root causes is through Analysis. The first step of analyzing is to build a systematic OMC and a related chart which shows a company’s performance through various levels.. For example, a company had made a separate room where it had built a big chart showing the various order levels, the cracks that were created, and the problems between various levels and the steps that need be taken to overcome the problems. Through the analysis method, each and every employee of the company becomes aware of the ongoing progress and the various levels where work needs to be done to increase sales and profit as well. The second type of analysis is to make the OMC from the customer’s point of view. A manager should see an order from the customer’s eyes and execute it accordingly. It is said that “Every time an order is handled, a customer is handled and every time an order sits unattended, a customer is unattended.” An executive should be able to invent a product from a customer’s perspective and provide extraordinary service to them so as to enhance the profit as well the goodwill of the company (Shapiro, July 1992). Finally, there are various companies who have made customer satisfaction, higher profits and sustainable competitive advantage as their main goals to be successful. For this a manager of accompany requires to analyze its different types of customers, its different kinds of orders, geography and other relevant data in order to analyze the relation between its customers and competitors and also between its volume and pricing. To collaborate cross functional efficiency and design a performance metrics, projects should be initiated to improve the OMC which covers all the departments of a company. The company’s plans and strategies needs to be communicated to all the personnel involved and information technology should be used to integrate the different steps of the OMC (Shapiro, July 1992). A performance matrix of a company can give a wrong indication of a company’s OMC efficiency. For example, a company’ ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
(“Order Management Cycle Research Paper Example | Topics and Well Written Essays - 1000 words”, n.d.)
Retrieved from https://studentshare.org/management/1424133-order-management-cycle
(Order Management Cycle Research Paper Example | Topics and Well Written Essays - 1000 Words)
“Order Management Cycle Research Paper Example | Topics and Well Written Essays - 1000 Words”, n.d. https://studentshare.org/management/1424133-order-management-cycle.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document
Financial Ratios. Jardine Cycle and Carriage
Stock Analysis Table of Contents 1. Introduction 3 1.1 Financial Health of the Company 3 1.2 Investment (Investors’) Objective of the Company 4 2. Company Financial Background 4 3. Financial Ratio Analysis 6 3.1 Profitability Ratio 6 3.2 Liquidity Ratio 8 3.3 Gearing Ratio 9 3.4 Investment Ratio 11 4.
14 Pages(3500 words)Research Paper
Cycle of Knowledge Management

The author of the paper states that the entire cycle of knowledge management is divided into some essential components pertaining to information and human systems, the larger social system and the different cultural factors rising from collaboration and the organizational philosophy and structures.

14 Pages(3000 words)Assignment
Project Management
Over the years, project management has been instrumental in ensuring the success of huge organizations such as Cisco hence establishing its importance in any given organization. In order to understand project management better, it is important to consider what a project is.
6 Pages(1500 words)Research Paper
Property Cycle
The aim of this paper is I) to review various property cycles developed over past decades, ii) various issues and factors affecting its movements, iii) significant variables governing its movement iv) Methods or frameworks commonly adopted in these studies and v) finally could a simple model predict property cycle movement
30 Pages(7500 words)Research Paper
Accounting Cycle
The nine steps of the accounting cycle are: The accounting cycle provides accountants a clear system that allows these professionals to convert raw data into information that can be used to make
3 Pages(750 words)Research Paper
How can the hotel Marriott Management Board implement ecological strategies in order to comply with sustainable development
rrent status of Marriott’s ecological management plan, as per the annual report of 2010, is that they wish to provide a sustainable future for generations to come, by conserving water and ‘going green’. Going green is meant to create an environment that supports energy
6 Pages(1500 words)Research Paper
Economic Cycle
In the normal operations, modern industrial economies tend to experience swings in economic activity; sometimes ups and downs in terms of employment, spending and income among others, which influence the demand and
5 Pages(1250 words)Research Paper
GENCO product life-cycle reverse logistics support policy
This paper will look at the product life cycle reverse logistics support policy of GENCO logistics and their product policy. GENCO Logistics offers a wide a range of their
1 Pages(250 words)Research Paper
Life-cycle reverse logistics support policy of GENCO
The ZWL Program is intended for diverting all materials that would that may typically end up in landfills into the alternate channels, such as recycling, reuse, or incineration. By the end of 2013, Hershey had managed to convert six of
2 Pages(500 words)Research Paper
Guest Cycle Paper
The ease of making a hotel reservation can also the decision of making a reservation. Through the use of fully automated systems, the reservation department of the hotel is equipped with as software package that is usually interfaced as well as interconnected with one
4 Pages(1000 words)Research Paper
Let us find you another Research Paper on topic Order Management Cycle for FREE!
Contact us:
Contact Us Now
FREE Mobile Apps:
  • About StudentShare
  • Testimonials
  • FAQ
  • Blog
  • Free Essays
  • New Essays
  • Essays
  • The Newest Essay Topics
  • Index samples by all dates
Join us:
Contact Us