We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Nobody downloaded yet

Industrial relations: the case of Commonwealth Bank of Australia - Research Paper Example

Comments (0) Cite this document
Summary
This essay discussed various alternatives would be appropriate for the Commonwealth Bank of Australia in order to cope up with various difficulties that the bank faced along with enhancing the relationship among its working people or employees…
Download full paperFile format: .doc, available for editing
Polish This Essay91% of users find it useful
Industrial relations: the case of Commonwealth Bank of Australia
Read TextPreview

Extract of sample
"Industrial relations: the case of Commonwealth Bank of Australia"

Download file to see previous pages The focus in this paper is on the Commonwealth Bank of Australia is regarded as one of the foremost providers of incorporated monetary services that include insurance, retail and business banking, management of various funds, institutional banking and services along with products related to share broking. The bank is recognised as one of the biggest listed companies, which operates at the Australian Securities Exchange. Expansion of business mix and that of various brands have eventually placed the company at a higher level and these aspects are considered as the biggest strengths of the bank. In this connection, the Commonwealth Bank possesses an extended presence along with large customer base in any bank located in Australia and also operates its business functions in huge distribution network of monetary services in Australia. Moreover, the bank also possesses a developing presence throughout the world. The bank operates its business functions through the retail banks especially operating in New Zealand, China and Indonesia and has the banking branches in Tokyo, Auckland, Singapore and Hong Kong. The vision of Commonwealth Bank is to deliver finest monetary services towards its worldwide customers. The company aspires to offer top returns to the shareholders along with engaging the customers to spend their money into the bank. The bank follows certain business strategies in order to attract its large base of customers by emphasising upon a number of important areas. The important areas include customer service, business banking, functional and technological excellence, team spirit and ultimately profitability (Commonwealth Bank of Australia, 2012). In this regard, the company greatly values and respects the people belonging to different social backgrounds and experiences. Moreover, the company also delivers exceptional services to its customers based upon equally dissimilar communities. In addition, the deliberate approach of the company through enhanced customer service eventually made the company to attain a few prestigious awards in the year 2012 (Commonwealth Bank of Australia, 2012). Commonwealth Bank of Australia considers the aspect of sustainability in relation to their business activities by focusing upon certain distinct core values of the community. The core values of the community include the customers, governance, people and business environment (Commonwealth Bank of Australia, 2012). Problem Identification and Analysis The aspect of industrial relations is fundamentally defined as a collective association between the employees and the management of a particular organisation. The notion of industrial relations covers certain broad areas related to industrial context such as collective bargaining, active participation of the working people in the management, industrial related issues and various regulatory laws and guidelines relating with the employees (Jackson, 1982). In terms of the industrial relations, Commonwealth Bank of Australia as an employer demonstrates certain obligations that falls under the category of ‘Fair Work Act’ of 2009. This particular Act instructs the business organisations to meet with certain minimum employment circumstances that largely include offering the pay slips, maintaining appropriate working hours through the application of minimum wages and various regulations regarding the dismissal of an employee. The Fair Work Act of 2009 briefly states that the minimum wages as well as the working situations that are provided to the working people should comply with the National Employment Standards (NES) and minimum wage or wages guidelines (O’Brien & et. al., 2008). The banks that prevail in Australia deliver ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Industrial relations: the case of Commonwealth Bank of Australia Research Paper”, n.d.)
Retrieved from https://studentshare.org/management/1396653-industrial-relations-the-case-of-commonwealth-bank-of-australia
(Industrial Relations: The Case of Commonwealth Bank of Australia Research Paper)
https://studentshare.org/management/1396653-industrial-relations-the-case-of-commonwealth-bank-of-australia.
“Industrial Relations: The Case of Commonwealth Bank of Australia Research Paper”, n.d. https://studentshare.org/management/1396653-industrial-relations-the-case-of-commonwealth-bank-of-australia.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document
CHECK THESE SAMPLES - THEY ALSO FIT YOUR TOPIC
Analysing the industrial relations pressure in an industry or organisation in Australia
According to the research professional sports in Australia have created a series of employment rules which have diminished both the human rights of players and also reduced economic freedom of thee people. One of the prominent abuse of these rights is the rule which denies players to seek or avail employment opportunities with other clubs even after expiry of contract with the original club.
12 Pages(3000 words)Research Paper
United States industrial relations
United States industrial relations Industrial relation is a term widely used in work settings to refer to the relationships that exist between management, workers and their representatives, and the government. Budd views labor relations as a balance between employment relationship goals of efficiency, equity and voice on one hand and between labor rights and management on the other.
7 Pages(1750 words)Research Paper
Australian commonwealth Bank
Australian Commonwealth Bank or Commonwealth Bank of Australia is one of the largest multinational banks and it has its operations in a number of developed and developing economies like United Kingdom (UK), United States of America (U.S.A), New Zealand, Asia etc.
5 Pages(1250 words)Research Paper
Geographic context, political and economic attributes and identify and examine the forces that hook Australia into the global ec
In 2011, the country was regarded as the 13 largest country in terms of nominal GDP. Moreover, it is the 19th largest importer and exporter in the world. The service sector dominates Australia whereby is comprises of 68 percent of the country’s GDP. The growth of the economy is heavily reliant on the mining and agricultural sectors (Lowtax).
4 Pages(1000 words)Research Paper
Bank of America or McDonald's Case Study
This is because talent management determines directly, the extent of employee competence, motivation and productivity. Likewise, it is only through proper talent management that an organization such as McDonald is able to recruit, nurture and consolidate the much needed talent as a resource critical to the realization of organizational goals.
5 Pages(1250 words)Research Paper
Commerce Bank Case - research paper
The issue of e-commerce relies on the computer security and Data security components for its operational service. The issue of Cyber crime has been the main indicator of insecurity among the e-commerce service operation. Privacy is a core subject in electronic commerce.
4 Pages(1000 words)Research Paper
Case Study: Customer Relations
Q: I am excited that you granted me this interview Kate: You are welcome Q: What is the role of a customer care assistant? Kate: In my line of duty, my most important role is to ensure that customers visiting McDonald’s have an enjoyable experience. I am responsible for the customers when they are seated in the dining areas.
3 Pages(750 words)Research Paper
Inter-Cultural Development Bank Case Study
The main objective of this paper is to analyze the case i.e. Inter-cultural Development Bank by Brian Maze and provide suggestions that would help in dealing with the difficulties in managing the aspect of motivation in an inter-cultural bank. Motivators Motivators in general term implies a positive aspect that influences an individual to perform better.
3 Pages(750 words)Research Paper
Opinion of experinces at Commonwealth Scientific of Industrial Research Organization (CSIRO)
It is neither a regulatory, administrative nor an informative agency and is one of the world’s largest and most diverse research agencies. Every organization is founded to achieve certain specific
6 Pages(1500 words)Research Paper
OCBC Bank Case Study
The company values its employees and has undertaken several measures for the welfare of employees as well as organizational development. The bank has a well-structured development program where employees are guided through learning road maps for initial
3 Pages(750 words)Research Paper
Let us find you another Research Paper on topic Industrial relations: the case of Commonwealth Bank of Australia for FREE!
Contact us:
+16312120006
Contact Us Now
FREE Mobile Apps:
  • About StudentShare
  • Testimonials
  • FAQ
  • Blog
  • Free Essays
  • New Essays
  • Essays
  • The Newest Essay Topics
  • Index samples by all dates
Join us:
Contact Us