An operation management (ASDA -UK company) - Essay Example

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The paper describes the various issues associated with logistics, customer service and supply chain management for one of the largest retail chain organisations in the United Kingdom named ASDA. It will recommend solutions to those aspects about how better ASDA can cope up with those problems identified. …
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An operation management (ASDA -UK company)
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Download file to see previous pages The intention of this study is ASDA as one of the biggest retailing companies in the UK and it is the major subsidiary corporation of Wal-Mart. It deals with several merchandise products comprising food, grocery, housing, and entertainment goods in their retail stores. In the year 2004, ASDA had almost 259 retail outlets and 19 storehouses throughout the UK. It captures significant amount of share of the market of the UK. As a major supermarket, ASDA confronts with numerous supply chain issues which need to be rectified in order to gain competitive advantage. Few problems were identified in the process of operations management of the company ASDA. One of the problems increasingly witnessed by the company was regarding the procedure of reverse logistics. The company has been stated to deal in a varied range of products, most of which entails consumable products. With regard to the kind of business that is conducted by the company, it can be understood that the concept and the process of reverse logistics form an integral part. The company was encountering certain problems in the management of the procedure with regard to the return of goods and products that are received from the customers to the suppliers as well as the manufacturers. ASDA was learnt to witness increased volumes related to returns of electrical products owing to the moderate returns guidelines. Thus, with the intention to deal with such returns in an effective, suitable and cost efficient method, the company requires to concentrate on a competent strategy related to reverse logistics. ...
Understand the solutions to deal with the issues identified in ASDA Company Background ASDA is one of the biggest retailing companies in the UK and it is the major subsidiary corporation of Wal-Mart. It deals with several merchandise products comprising food, grocery, housing, and entertainment goods in their retail stores. In the year 2004, ASDA had almost 259 retail outlets and 19 storehouses throughout the UK. It captures significant amount of share of the market of the UK. As a major supermarket, ASDA confronts with numerous supply chain issues which need to be rectified in order to gain competitive advantage (Corporate Watch UK, 2004). Problem Number 1 Reverse Logistics Few problems were identified in the process of operations management of the company ASDA. One of the problems increasingly witnessed by the company was regarding the procedure of reverse logistics. The company has been stated to deal in a varied range of products, most of which entails consumable products. With regard to the kind of business that is conducted by the company, it can be understood that the concept and the process of reverse logistics form an integral part. The company was encountering certain problems in the management of the procedure with regard to the return of goods and products that are received from the customers to the suppliers as well as the manufacturers. ASDA was learnt to witness increased volumes related to returns of electrical products owing to the moderate returns guidelines. Thus, with the intention to deal with such returns in an effective, suitable and cost efficient method, the company requires to concentrate on a competent strategy related to reverse logistics. The reverse logistics plan of the company would require controlling the flow related to the products ...Download file to see next pagesRead More
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