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MANAGING OPERATIONS AND INFORMATION By Name Date Table of Contents Table of Contents 2 Executive Summary 3 Introduction 3 Discussion 4 Question Number 1: 4 Question Number 2: 6 Question Number 3: 8 Question Number 4: 9 Question Number 5: 11 References 12 Executive Summary At the present, information technology is playing an important role in all the fields of life…
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Download file to see previous pages... Afterward, this report has discussed the ways that Mark Lucas can adopt in order to satisfy his customers. This report has also discussed the options of data marts and data warehouse. Data warehouse is decision support system that organizations use to build effective decisions. This report has also suggested the supplier relationship management techniques that Mark Lucas can adopt to improve his business performance. This report has also suggested that the sharing of information among business customers, suppliers and working staff would benefit the organization. Introduction This report will present the answers of five different questions. The answers of these questions will be based on Zara case. First answer comprises the discussion on business areas which can help Mark Lucas reduce the business expenditures. The next answer outlines the steps that Mark Lucas should take to maintain the quality of services. After that this report will discuss the role of data warehouse in a business. At the present, the majority of business use data warehouse for effective decision making. This report will also suggest the type of supplier relationship Mark Lucas should adopt in order to improve his business performance. Information is a very important asset of business. This report will discuss the sharing process of this information among different business operations. Discussion Question Number 1: The emergence of latest tools and technologies is modernizing the shape of the world in which we are living. At the present, latest information technology based systems are offering a lot of facilities and services for the business management. In this scenario, the establishment of new technology based systems has offered a lot of easiness and facilities to the businesses in the form of better customer support and supply chain management. Additionally, the modern information technology based systems are based on automated customer response systems that can deal with customers’ requests seven days a week and 24 hours a day. In short, modern technology has not only changed people’s view of the world but also opened new horizons for the business corporations (Turban et al., 2005) and (Ray, 2004). In scenario of Zara Corporation, Mark Lucas has decided to establish a new business arrangement that will be based on an online business store. This new business store will help the corporation carry out business operations effectively. However, the new online business store will be for Organic Food Company. In this way, customers will be able to interact with business directly using this web based arrangement. Additionally, this online business store will work as a customer relationship management system that will offer web based business management. In addition, this new web based business store will be helpful to Zara Corporation in reducing their business expenditure. For instance, Zara Corporation will be able to reduce cost associated with physical business management. Additionally, they would have possible cost reduction due to lower human resource requirements and they would need to find out a special region for opening a business shop. In addition, Zara Corporation can also reduce expenditures by avoiding store management issues. In this scenario, they can make use of their web based business store for marketing purpose to reduce business expendit ...Download file to see next pagesRead More
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