Key Points for Communicating Successfully through E-mail - Assignment Example

This includes the correct use of words, punctuations, salutations, and avoiding the use of caps because it signifies shouting in the e-mail. The e-mail content should be brief and concise and should address the subject content. The subject message should also be able to inform recipients of what the e-mail is about. It is recommended to indicate the response that the receiver should take and senders should state their contact details to allow receivers to respond with ease.  For formal e-mails, it is good to make a habit of using spell checkers before hitting the ‘send button and double-checking the e-mails are being sent to the correct recipient.

When sending attachments, it is good to inform recipients when the file size is very large as this takes up a lot of space and may cause other e-mails to bounce back or result in errors in sending. Files should also be sent in a format that the recipient is able to open. Users must refrain from mass forwarding e-mails because chances are, these will be filtered and end up in the junk folder. Spam e-mails can also flood the recipient’s inbox unnecessarily. Lastly, as an act of courtesy, e-mails must be checked and cleared regularly.