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Annotated Bibliography Example

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This paper is a literature review of works in the field of management. To manage with this several works of different writers will be discussed in the paper such as “Business Process Management” by P. Harmon and C. Wolf and “A Public Sector HPT Maturity Model” by W. Pullen…
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Annotated Bibliography
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Download file to see previous pages... The author has rightly presented that the book “Quality from Customer Needs to Customer Satisfaction” by B. Bergman and B. Klefsjo studies the quality movement from a holistic outlook by providing practical examples that are blended with an inclusive and systemic synopsis about the Japanese industrialists. The authors illustrate how the Japanese industrialists have approved and implemented the ideas of American experts without the knowledge that their methodologies are being exported to the U.S and the rest of the world by these expatriates. The book is divided into five parts with each section discussing a different subject. The book is relevant to this study because it provides knowledge and methodologies of how to enhance quality in organizations and companies. This essay also discusses that the authors of “High – involvement innovation through continuous improvement” offer a managerial tool to organizations and all forms of businesses that can help the businesses to overcome the challenges that are common in the current business environment. The article indicates that companies can allow continuous improvement through the mobilization of high levels of involvement of the workers in constant incremental problem-solving.  This journal article provides a report on a five-year study program that explores Implementation issues in continuous improvement and suggests a framework model that can be used to develop continuous improvement. ...Download file to see next pagesRead More
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