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Applied Information Technology Project Part2 - Assignment Example

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to understand the existing gap in the implementation of technology to enhance customer experience and satisfaction. The paper then proposes the best information systems integration into the current systems for a unique…
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Applied Information Technology Project Part2
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Download file to see previous pages By sustaining a narrow profit margin, the grocery proved to be successful and by 1926, M.B. acquired 322 Safeway stores and incorporated as Safeway Inc. the merger saw the incorporation of the grocery to Safeway Inc. before joining the New York Stock Exchange. As a form of improving the quality of products, Safeway introduced product quality assurance through a “sell by” date on the perishable products for the assurance of quality and nutrients labelling. As of 2013, Safeway Inc had an operating income of U.S. $17.219 billion and employed approximately 138,000 employees. According to Someville (n.p), today Safeway controls about $25 billion in private equity from New York Security Exchange. Since 1928, Safeway Inc. has been listed on the New York Stock exchange, and its headquarters are situated in Pleasanton, California. The retail store’s mission is to ensure that its employees establish loyal relationships with its clients, while its mission emphasizes the use of employees’ talents and passion to grant customers the best experience. Although Safeway Stores are in the process of merging with Albertsons Grocery Stores, their name while remain while business will proceed as usual under new management. Owing to the merger, some Safeway stores expect great improvements, including better customer services and cleaner stores. In addition, Alberterson reveals that its aim of acquiring Safeways was to put a shine on it through improved customer service and memorable customer experience. However, there is little hope that Safeways will remain given that Albertsons has a history of demising acquired firms such as Hayward-Based Mervyns that was declared bankrupt in 2008. Another controversial aspect of the merger is that Albertson is known for its stake in car, and guns and military and not supermarkets or grocery operations.
The acquisition of Safeway places it in a company that has 27 distribution facilities, 2,400 stores, and 20 ...Download file to see next pagesRead More
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