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Executive Dilemmas in the Information Age Executive Dilemmas in the Information Age Reasons why it is important for CEOs need tounderstand technology especially the areas of security and ethics CEOs are pivotal to security systems of organizations that help secure customers’ information and company’s secrets from unauthorized access. In order to ensure utmost security and confidentiality CEOs need to understand the technology used in an organization’s security system and how it can be breached (Tsai, 2003).
Such an understanding would help in making decisions of enhancing the system and initiating counteractions in times of a breach. A CEO’s understanding of technology would also help in maintaining his or her executive authority. It would deny the CEO a good standing if he cannot communicate meaningfully with his or her information technology team. Ways in which a CEO’s actions affect the organization’s culture CEOs strive for clarity of their visions for an organization and this clarity influence behavior of employees towards attainment of the goals of their organizations.
CEOs also exercise authority in communicating their expectations of employees in order to help them act in line with the desired organization’s culture (Baltzan, 2013). Modeling is an effective way in which CEOs effect desired changes and maintain good patterns of behavior. A CEO, for example, recommends and implements ways of rewarding and encouraging behaviors that are in line with an organization’s culture. Reasons why executives in non-technological industries need to worry about technology and its potential business ramifications Technology enhances the efficiency and productivity of the systems of organizations from all industries and executives from non-technological industries need to be aware of how to capitalize on this advantage.
The awareness of technology can help executives from non-technological industries to employ the technology appropriate in helping customers interact better with the organization. Executives from non-technological industries need to worry about technology because of its potential to hasten the pace of organizational change lest they lose control of the direction of change (Tsai, 2003). Reasons why continuously learning about technology allows an executive to better analyze threats and opportunities Technology is highly dynamic and subsequent technological advancements pose new challenges and opportunities to businesses.
Continuous learning alerts executives on indications of such challenges and opportunities and helps them device response course of action. Additionally, being dynamic with technological knowledge would help executives make decisions about how much resources should be allocated to technology. Advancement in technology causes changes in the cost of purchasing and maintaining technological equipment and without knowledge of these changes, executives can either overspend or under-spend. Decisions regarding technological sustainability require executives to have current knowledge (Baltzan, 2013).
Sustainability can pose opportunities and minimize threats. The things that CTO, CPO or CSO could do to prevent these issuesThese individuals could manage the procedures and policies that help businesses handle their customers’ information. They could participate actively as team members in managing and responding to incidents that lead to the potential or actual loss of personal data or that of service providers. CTO, CPO, and CSOs could help develop and implement the infrastructure that aid in assessing privacy-related risks (Baltzan, 2013).
They could also provide training that could help employees operate the organization’s technology. Monitoring and assessment of an organization’s technology fall in the domain of CTO, CPO and CSOs and this is one of the ways in which they can help prevent issues of security. Finally, these individuals can help develop a strategic plan by offering technology leadership and technical expertise. ReferencesBaltzan, P. (2013). Business Driven Technology 5th edition. New York, NY: McGraw-Hill Irwin.Tsai, H.L. (2003). Information technology and business process reengineering: New perspectives and strategies.
Westport Conn.: Praeger.
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