Saintis Organization and the Success of the Company - Assignment Example

College Website Content on for IT Solutions Virtual CIO At SANTIS, we believe that it is only the right individuals with the right skills and expertise who make the ultimate difference for the success of an organization. We have an experienced team to help you in the installation, and the management of your IT resources. SAINTIS organization has a strong leadership background which has enhanced the success of the company and a closer relationship with our customers through the delivery of quality services consistently. The company has a group of dedicated Virtual CIOs who are consultants to various companies since they understand the setbacks and objectives of deploying strategic IT solutions to the owners of enterprises and business leaders worldwide. Our CIOs’ work with you like your employees to deliver best solutions. We act to in that fashion to meet your company’s goals and objectives. We are an impartial team, which do not make profits through the use of additional services by finding a supplier to be in charge of your network, providing a blueprint on the correct VoIP system. Our core objectives as CIOs is to assist you in determining an absolute IT roadmap and then in the execution of the preferred roadmap on your behave. Virtual CIOs will assist you in developing an effective roadmap for you business which: Minimizes unnecessary business expenses. Expand your enterprise or in the addition of a new line of business Enhance quality customer services through working on the frontier of technology Incorporate effective business strategies which help in determining IT staff, hardware and software requirements. Protect your business from security threats and risks 2. Managed services With SANTIS you get an opportunity to “grow and expand”. This implies that you are flexible in starting with managed IT services with are of high importance to your organization, and then expand with us by in cooperating strategic business IT solutions. Many successful business companies have entrusted us with the responsibilities of managing their network systems and infrastructures e.g. servers, switches, routers and desktops etc. We offer IT services in the following areas: schools and institutions, Non profitable organization (NGOs), Financial sectors such as banks, small- sized business etc. Schools and institutions Our company has over 8 years of experience in assisting various institutions leverage technology to boost their academic excellence. Since 1996, we have been able to provide computers and laptops services to more than 300 schools and colleges. This has helped many schools to; Improve the quality of education Increase learning opportunities Encourage inventive and innovative in the teaching practices Acquire new skills and practices for teachers. What we do Manage and maintain desktops, printers, servers, and other network facilities. We update antivirus, and manage spam, and spyware/malware software and other security issues. Install and manage software updates to making sure that the systems run smoothly Back up servers and workstations. Install and manage firewalls on your network to prevent an unauthorized access you’re your network Host your email in our data centers. Provide anywhere access to your email through the enablement of POP protocols. 3. Help desk /customer care The Customer care team at SANTI is more than just a mere help desk. It comprises a group of dedicated employees who are responsive to the call of duty. They keep you up and running, finding solutions to difficulties you might experience in your systems quickly. We also provide personal attention and provide you with answers to your questions directly. Whenever you are faced with any difficulties, our help desk will connect you to the available support team who will give guide you on the way forward in finding solutions to the problem. We are dedicated to ensure that the interest of our clients come first. Serving you best is our responsibility. Facts about our customer care service We ensure that your issues are resolved promptly, accurately, and that you are satisfied. Call centers are opened and available24/7 Less than 3 minutes average answer speed 85% of the issues resolved within 12 hours We encourage feedback from our clients to commend on the quality of customer service we offer. A client receives a call from the head of customer care after the deal is closed to inquire about his/ her experience with us. This enables us to determine the larks and to improve our customer care services. 4. Custom Software Development We have a team of software developer with 5 years experience in software development. Our knowledge in designing business software enables us to develop sophisticated products with assists you business processes to be effective thus saving time as a result increasing profits. Managers are able to work faster and effective, and most importantly effortless. Being in a position to create custom software, we are able to integrate permanent solutions to our esteemed clients. Our products are cost effective software solutions which meets business requirements and customer satisfaction. We develop software, which meet the expectations of our clients. This has enabled us to stand out as an accomplished software development company for over a decade. Among standout solutions we create include: Biometric registration systems E-ticket reservation systems Software for library management Exam systems Payment systems Online recruitment system etc These software have been successful used by our clients such as Chartered bank, University of Michigan, Ministry of education and many more. The budget Our prices are not fixed. We engage in negotiations with our clients to reach mutual agreement. Upon striking a deal, we work together as a single entity to deliver a products which meets the requirements of our clients within the stipulated time frame. 5. Vendor Management service A number of business organizations require temporary employees to quickly address the issue of the drastic change in business requirements. Managers find it time consuming to select an appropriate workforce and having to balance the suppliers’ staff. SANTIS understands the necessity for Vendor Management Systems. We have customized our VMS services to extend our commitment and dedication towards offering quality services to our customers. We have a team of recruiting professionals trained on our customers’ VMS procedures and policies. The team is capable of focusing entirely on a specific need, requirement of each VMS clientele. We have tailored our selection process to a particular client thus having the aptitude of providing the best services at a considerable cost. Why use Vendor management service? It assists you to manage your workforce effectively and strategically through the distribution of order, and expenditure management. It enables managers to focus on their core business responsibilities thus making a firm more productive. Helps to mitigate risks, increase visibility, efficiency and the transparency of data 6. Marketing (general marketing, Social Media, and Research) Potential customers use social media to follow brands, to compare the best products and also to exchange ideas on their experiences. Significantly, social media assist clients to connect with the company’s interface. It also enables enterprises to engage with their stakeholders such as vendors, new applicants, and employees for the best interest of the organization. Why use Social media? Creating digital touch points for stakeholders Taking part in online talks around your brand, services and products Influencing the online ecosystem around your company for productivity Negotiating and listening to stakeholders and potential business partners Building a business community around your brands and product Active involvement in the digital environment and market space. Managing reputations online proactively and reactively At shantis we will: Create a customized content strategy for your brand to assist you in promotion Create digital collateral for communication with your stakeholders Execute social media engagement over multiple channels Synchronize your online activity with offline activities/ events Some of important questions we will help you answer include: How can I utilize the social media to favor my products and brands? How do customers feel about my brand? Has my company’s reputation changed now that it is online? What are the benefits of online chatter? 7. Security and Compliance We offer disaster recovery services ranging from remote backup and secure storage services to mirroring services for your data. Cloud server/virtualization in the cloud Cloud servers make it possible for you to recover data and enhance the continuity of your business by giving you an opportunity to employ a DR solution with few servers. This cuts down costs and time. With Cloud server, you will be able to: Recover systems failures quickly. Utilize technology experts and eradicate misuse of resources. Server backups We backup your organization’s information and data on servers to a secure facility, which is offline. This practice cuts down on the possible maintenance fee incurred by most organization due to data loses a result of hardware failures. We enable your servers to be backed up automatically, and more regularly storing your data on a fault tolerant area of storage (especially by employing RAID 5 disk array). You get a notification about the server failure enabling you to seek help in time. Desktop& Laptop Backup and recovery We shall help you minimize risks incurred through the loss of data by automatically backing up your desktop and laptops. We shall enable features which back up your information in the background automatically while your computer is running. We ensure that we encrypt our backup features by use of standard encryption policies such as government –level 128 bit Advanced Encryption Standard to get rid of sniffers. We also use Content Management Systems on your website which is very secure. It enables you to write your own content, storing and in the management of files. Administration and security Management of users and a centralized creation Enables user authentication before being allowed into the system by setting password Enables different users to navigate through different sections depending on the responsibilities and duties 8. Communications- Reselling Internet, and Telephone service, and telephone systems (hosted, hybrid, and premise based telephone systems) Internet service Communication is our day to day activities with enhances interaction with your stakeholder. Our success is attributed to an effective communication strategy and layout we posses. Over 1 billion people use the internet to connect with their families and friends worldwide, turning it to a global village. Significantly, the rate of internet use has tripled over time. SANTI organization is an Internet Service Provider (ISP) which helps middle sized businesses to sell internet at a considerable fee. We have been able to connect over 100 middle sized businesses to the World Wide Web. Resell of the internet is a new business service which many businesses have found to be profitable. Choosing us means: You enjoy the fastest internet access 24/7. You enjoy our readily available internet at a minimum cost. You enjoy free maintenance services from our team for 1 year. Telephone systems We have a wide range of hybrid IP PBXs which combine the convergence of IP technology with the benefits of traditional telecommunications. This offer you features which are flexible and more functional to handle all your business communication necessities. Some of our hybrid products include: KX-TDE 100, which is an advanced cooperate system for communication offering you with communication features over the broadband IP networks. The device accommodates 260 users mainly in large businesses. We also have KX-TDE200 and KX-TDE600 among other systems. W also have the best technology systems such as the hosted and the premise-based phone systems. Why choose Hosted telephone systems? It is cost-effective. Smaller organizations are able to get rich VoIP functionality IT is less technical to install and configure Easier to manage the system It scales easily on middle sized businesses(Service-only). Why choose Premise-based system? Fully customized applications to business needs and expectations Easier to update on the fly. Can accommodate technology updates to meet your company’s goals and objectives Work cited Cannon, Jeff. Make Your Web Site Work for You: How to Convert Your Online Content into Profits. New York, N.Y: McGraw-Hill, 2000. 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