Free

Managerial Support Systems - Article Example

Comments (0) Cite this document
Summary
The writer of this paper states that A website is a valuable resource that can help a company improve its overall performance. There are over 1.5 billion online users worldwide and by 2012 the overall online presence is expected…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER97.3% of users find it useful
Managerial Support Systems
Read TextPreview

Extract of sample "Managerial Support Systems"

In order for a corporation to make a good impression, its website must have the attributes the customer desires. The purpose of this paper is to discuss some of the attributes and characteristics a customer desires in a corporate website.
Future customers with the highest potential buying power are the generation Y members. Along with this group, all internet users expect and desire certain things from corporate websites. One of the first things a customer desires in a website is good information. The information about the firm’s product must be presented in a way that the client receives and reads about the best attributes of the product or service and how it is better than the competition.

A corporate website serves the dual purpose of serving both customers and other stakeholders. A stakeholder group that utilizes a lot the information provided in websites is investors. Investors of corporations expect the annual report to be available within the corporate website. Other information the investors and potential clients expect from the customer is information regarding the corporate responsibility efforts of the firm. Corporate responsibility has become a strategic focus that can make a major difference in a corporation’s bottom line.

There are different things that a company could perform to improve the services and the quality of its web presence. Customers like to receive up to date data and information and quick service when they make an inquiry. A way to ensure the customer receives the fastest service possible is included in a corporate website an interactive communication system. Online customers expect much more from businesses nowadays. A corporate website should include either a forum or an online communication system that provides an instant chat room for the customer to communicate with a customer service representative in real-time. A website can substitute the need for having a full-time staff of customer representatives working at a call center. Another characteristic a customer looks for in a website is user-friendliness. A website that is too complex to navigate turns off a customer. The graphics and overall design of a website can enhance its attractiveness. In our current business environment managers have to realize that a corporate website represents an opportunity to improve its customer service without raising costs. There are virtual companies such as eBay that fully depend on its website as its primary store. The online retail market is increasing because the internet has the potential to reach 6.6 billion potential customers worldwide. Read More
Cite this document
  • APA
  • MLA
  • CHICAGO
(Managerial Support Systems Article Example | Topics and Well Written Essays - 250 words, n.d.)
Managerial Support Systems Article Example | Topics and Well Written Essays - 250 words. Retrieved from https://studentshare.org/information-technology/1560421-managerial-support-systems
(Managerial Support Systems Article Example | Topics and Well Written Essays - 250 Words)
Managerial Support Systems Article Example | Topics and Well Written Essays - 250 Words. https://studentshare.org/information-technology/1560421-managerial-support-systems.
“Managerial Support Systems Article Example | Topics and Well Written Essays - 250 Words”, n.d. https://studentshare.org/information-technology/1560421-managerial-support-systems.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Managerial Support Systems

Managerial Control Systems

...reporting capability, it generates the standard summary accounting information (chart of accounts, trial balance, the general ledger, and the income statement and balance sheet). There is no categorization or distinction among costs, all being reported together as overhead. These outputs are used to manually generate the pertinent spreadsheet leading to the more detailed income and expenditure statement and cash flow forecast, which have greater detail to support management decisions. Capital expenditures are distinguished as to capital works and capital replacements. Acquisition price form the sole criterion for deciding among projects, without taking into account the forecasted revenues/ benefits accruing therefrom....
9 Pages(2250 words)Assignment

Decision Support Systems

...? Decision support system Decision support system Maurice Hotels Group has three branches that are located in Devon and Cornwall. Each of the hotels has about 100 rooms. All the hotels are located at the seaside. The hotel’s current decision support system only focuses on the hotel assets and not customers. The hotel has opened a new branch at the south coast. It requires a system that allows the CEO to easily access and monitor the activities taking place in the three hotels at the same time. The current information system of the organization does not effectively support the decision-making processes of the company. Appraisal of the hotel’s DSS systems The Decision Support System (DSS) is a technology that enables managers... , and the data...
6 Pages(1500 words)Essay

Management Support Systems Development

...Management Support Systems Development Affiliation March 2009 Introduction This paper presents a detailed analysis of the development of Management Support Systems application in an organization. This document presents a deep investigation of the Management Support Systems Development, its major uses, types, and performance analysis. It also highlights the development life cycle and design phases in MSS. The paper describes several options available for an organization that has a need for an MSS. The main areas of interests in this paper are the analysis of the developmental stages and outcomes of using this system in...
12 Pages(3000 words)Essay

Decision support systems

...Decision Support Systems Overview: On October 8, 2005 a major earthquake, measuring 7.6 struck Asia. The affected areas were of India, Pakistan and Afghanistan. However the maximum damage occurred in the Pakistan occupied Kashmir area where at least 73,000 people were dead and millions were rendered homeless. In at least three Districts in Azad Jammu and Kashmir (AJK) and five in North West Frontier Province (NWFP), public and private housing and shelter infrastructure, social service, delivery, governance structures, commerce, and communications have been either damaged or destroyed. Almost 2.8 people have been left homeless and 2.3 million are without food. The direct damage caused by the earthquake is...
4 Pages(1000 words)Article

Decision support systems

...developers developed a decision support system in short time using a specific planning language. The output forcefully recommended that the projects should be approved. Afterward, it was time for the actual test. However, the managerial vice president approved and validated the strength and worth of the output; but he was concerned about the possible negative aspect of the project, the possibility of a disastrous result. Sampson clarifies that the managerial vice president said something this way: “I understand the amount of work you have already completed; also I am 99% certain about it. However I would be happy to see this in a different light. I recognize we have no...
12 Pages(3000 words)Essay

Introduction to managerial accounting

...Introduction to managerial accounting Introduction Managerial accounting also known as management accounting is described by the Institute of Management Accountants as; the internal role of business- building between finance and accounting professionals who implement, manage, design internal systems. It ensures effective decisions, that control, support and plan value-creating operations for the organization. Generally, management accounting through controlling and planning operations aids the process of decision making. In this paper I will discuss managerial accounting. Managerial accounting is a process of measuring, identifying,...
2 Pages(500 words)Essay

Management Support Systems

... The chosen article was created by International Transaction in Operational Research on September 12th, 2005. It discusses several theories related to those contained in the chapter 12 “management support systems” such as decision making policy, consolidation of separate systems to form an integrated functional unit and the most key elemental theory of health facilities with mergence to other cooperate societies.. Major examples can be drawn to delve further into the authenticity resonated on the management support system (MMS- 203). A very profou/nd example is the unison of Isuzu Australia and mobile medical collaboration tool to reaffirm the theory of mergence of cooperates (109). The article I chose was highly valuable... in...
1 Pages(250 words)Article

Criminal Profiling: The Public Face of Forensic Psychology

7 Pages(1750 words)Term Paper

Management Decision Support Systems

...Support Systems (DSS) are developed based on generally two sets of assumptions. Firstly, it assumes that gaining of the right quality of information contributes in effective decision making. Secondly, the knowledge of use of computers by the managers contributes in enhancing the level of managerial decision making activities. Use of computers contributes in helping the managers gain the right quality of information and analytical tools which tend to be used for effective decision making. In the modern world, the development of World Wide Web and also other technological interfaces like e-commerce requires the development of the concept and use of DSS (Power). The paper intends to...
15 Pages(3750 words)Essay

Posttraumatic Stress Disorder and Substance Abuse

11 Pages(2750 words)Research Paper
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Article on topic Managerial Support Systems for FREE!

Contact Us