Leadership Capacity Development Training - Example

The paper "Leadership Capacity Development Training" is a wonderful example of a report on human resources. Through rigorous training program, managers of the modern day context often attempt to develop the competencies of their team members, which are essentially required to make them perform productively for the organization. The leaders of UAE companies are observed to be following both traditional as well as modern leadership styles with the intention to increase their overall organizational productivity and sustainability.

This paper intends to assess the working environment of Emirates Integrated Telecommunications Company (EITC) from the viewpoint of an external Human Resource Development (HRD) Consulting firm. The objective of the paper has been to identify the training needs in accordance with the leadership capacity of EITC. During the observation, it was noted that the workforces of EITC comprise a diverse culture with a major inclusion of authoritative leadership style which implies that the managers follow a commanding portfolio.

It is also observed that the managers follow a centralized form for managing the activities of the company. The HRD department of the company is also observed to be lacking in managing the diverse workforces in this changing and highly competitive business environment. It is owing to this reason that the company should be facilitated with effective training as well as development program. Accordingly, the four competencies including leading people, strategic management, stimulating commitment and managing change has been suggested to the HR manager in EITC for the enhancement of their skills as well as to perform effectively in the ever changing and competitive business environment.

OVERVIEW STATEMENT Emirate Integrated Telecommunications Company (EITC) instigated its operations in the year 2006. Since then, the company has been diversifying in various segments including the mobile market as well as fixed telephony, IPTV and broadband connectivity services market within the local periphery of UAE. The company offers these services to its retail customers, i.e. households, individuals and businesses. The company is also identified to be offering carrier services to businesses and TV broadcasters with satellite up or downlink facilities.

In its current practices, the Emirati telecom company, i.e. EITC was reported to serve around 5 million people as customers as well as around 40,000 businesses in the local market segments as on 2011.