Business Use of Samsung Galaxy Note 2 - Assignment Example

Device: Samsung galaxy 2 (smart phone). Heuristic evaluation method: (Task Heuristic Evaluation method was originally projected by Nielsen and Molich in 1990. The procedure is based on the set of some evaluation techniques that checks the effectiveness and efficiency of the interface, and reviews its fulfillment with well-known documented principles presented by Heuristic. It works with the objective of identifying issues while using applications that are concerned with the human interaction. Heuristic has described ten principles for interaction plan. These principles are known with the name of “Heuristic evaluation method”. These principles are heuristic because they have variation margin in their usability and does not follow any specific guiding principles. So the companies prefer to use this method because of its flexibility in its frame and works according to the company’s demand. Make the system status visible: It is the duty of the system to keep inform the user about every action which is being taken against the user’s request, by giving proper response in the form of feedback in an accepted time period. This information keeps the user interactive with the system at each step which is being taken. Comparing the system and real world: The language used by the system should be understandable to the user. Instead of using the system’s language terminologies it should use those words, concepts and phrases which users are familiar with. The set of information should be designed in such manner that would show in natural and logical sequence. So the user would easily understand the frames and interpret the information or situation quickly. Liberty and control for the user: Most of the time users make mistakes while using the applications in speed so they want to leave the unwanted page without viewing the complete information. The option of emergency exit should be given to save the precious time of the user. This application will let the user to come out easily from an unwanted situation occurred by mistake.   Constancy and standards: Different type of words, concepts and actions should not be given which creates doubt for the user in relating the situations in sequence. It should chase the usual platforms and make a consistent usage in applications without creating any hurdle. Error avoidance: The system should be designed with a consideration of identifying the error occurring messages at the initial stage. Also it should eliminate those conditions which cause errors or check for the user. The option of confirmation should be given to users before they get committed with any action. This option will contain the user on the right path without committing with errors and also without wasting the time. Recognition rather than remind: It is necessary to display the visibility of those actions, objects and options which minimize the load from memory of the user. The user needs not to retain the information in the mind of all sequential visited pages while using the applications. The guidance and instructions will always be visible for the user and make them available whenever user requires. This will increase in the efficiency of work by containing the user in its work with handsome pace. Flexibility and competence of utilize: Flexibility of usage and proper organized instructions should be given to the beginner and also should provide the speedy momentum to the professional or expert user. The system flexibility should contain both the experienced users as well as inexperienced users. Both type of users should be benefited with the structure or applications. Artistic and modest design: The application should avoid showing the irrelevant information which the user does not need at that stage. Extra information could make the user confused between relevant and irrelevant information. So the relevant information will help the user to work with effectiveness and efficiency. Help users identify, analyze, ad recover from errors: The messages containing errors should be highlighted in the pain language, specifically point out the problem and immediately suggest a constructive solution. This suggestion will help the user to come out of the problem with in a reasonable time period by taking the action which is suggested by the system. Help out with documentation: It is necessary to make available the help and documentation for the user, and make it easier for the users to search any required information. Moreover, attention should be given on the user’s requirement, specific and relevant information should be provided. The system should properly guide the user in every step with appropriate documentation. BUSINESS USE OF SAMSUNG GALAXY NOTE 2: (TASK2) These features of Samsung galaxy note 2 helps the business professionals in many ways. The task is to analyze whether all these features are helping the professions or not in an efficient and effective manner. 1- Minimum screen scrolling and transitions: It has a 5.3 inches screen which displays a big picture in a single frame with scrolling and transition on screen. Screen can display a high resolution or big picture in a one frame to create an accurate observation and perception of the picture. 2- S Planner: For running the complex schedules S Planner provides the tools to manage such schedules in a manner that can be easy for the users. Schedule for longer time period can also be designed and accurately managed by the S Planner through well interactive schedule charts. 3- The best multi input experience on the go: The capability of capturing the ideas anywhere and everywhere is providing by the Samsung Galaxy note 2. For making the best in class mobile input experience The S pen is combined with full touch screen. It has come up with the most innovated input technology using pen that has the features of collecting functions such as preciseness, pressure sensitivity, speed and others. These features are specially designed for the users with creative thinking. 4- S Memo: S pen optimized advanced memo All types of ideas can be instantly and free recorded by S Memo. For capturing ideas before they float away the quick memo allows you to capture any screen quickly. Any form of ideas like images, voice recording, typed written text, drawings and hand written notes can be captured in S Memo. And it can be edited, modified and shared a user’s desire. This feature of Samsung galaxy note 2 has a very flexible way of interaction with the user and contains the user with consideration of his/her capability. 5- Instantly capture and annotate any screen: Any screen could be immediately captured and explained in detail. By using the S Pen any screen can be captured freely and also can be cropped in a user’s required shape. This feature contains the adjustable attitude in interaction with the user. 6- Professional mobile meeting: Cisco WebEx application gives the ability to the user to bring web conferencing, immediate messaging, telephony, and fixed mobile communication abilities to a mobile work force. It shows shared desktop to users, and also browsers, application and documents. This feature makes the communication or interaction very much efficient and productive between the users working together to achieve the same objective. CHARACTERISTICS OF USERS ASSOCIATING WITH THE SAMSUNG GALAXY NOTE 2 FEATURES: (TASK3) 1- Professionals that have the ability to create ideas by thinking in a free environment would use this Samsung Galaxy. They prefer to think anywhere. Their thoughts come by the observation and they want to capture the thoughts at that particular moment because the memorization of the exact thought is difficult for the person. The Samsung Galaxy note 2 provides such professionals the ability to freely capture and create ideas anywhere and everywhere. The S Pen is combined with full touch screen to create the best in class mobile input experience. 2- People who create ideas instantly by observing and analyzing something in their mind and want to freeze such ideas in to the mind before it slips down, The Samsung Galaxy note 2 with their function S Memo would help in recording all such ideas at that very particular moment. Users can note down the idea or can create a quick memo to capture that idea and save it. Ideas along with pictures, voice recordings, typed text, and hand written notes or drawing can be captured in to S memo. 3- With the raising trend of globalization in businesses the business professionals need to stay connected with each other or with the international clients also to make quick adjustments by making quick decisions. Employees need to stay connected with each other to share the information by meetings on the cell to save the time and to increase efficiency. The Samsung Galaxy note 2 provides the service to business professionals so that they can stay connected for important meetings on the go. Cisco WebEx brings web conferencing’ instant messaging, telephony, and fixed mobile communication capabilities to a mobile work force. Users can view shared desktops, Browsers, application and documents. 4- The professionals that have the perception of looking the complete picture in a single frame without scrolling too much and without screen transitions would love this note 2. The Samsung Galaxy note 2 provides them a big screen of 5.3 inches, so the professionals would be able to see a lot more in the screen. 5- Professional that have the duty of designing the schedule meetings and schedule of the employees for instance, designing the schedule for the sales team based on 20 members for their daily visits to customers for the whole month then it would be difficult to manage the schedule properly. The Samsung Galaxy note 2 would be providing the customers with their application of the S Planner which will help in managing complicated schedule in an easy and intuitive way. 6- The users that want to capture any screen while working on it would also prefer this note 2. For these users Samsung Galaxy Note 2 provides the feature of any screen can be instantly captured and annotated in detail. Moreover, screens can be captured easily and these images can be cropped in any kind of shape of form with the S pen. TASK #4 1- In evaluating the minimum screen scrolling and transition feature of Samsung Galaxy note 2, it has to be identified that user is getting the proper frames that he or she wants to see in a single picture. This is for creating an accurate observation to build a right perception of the picture with minimum screen scrolling and transition. The complete look of picture in one frame is always better than incomplete picture in a one frame. 2- In evaluating the S Planner: smart and intuitive scheduler feature of Samsung Galaxy note 2 it has to identify that this tool is managing accurately or not the schedules in a smart and intuitive way. This tool has the capability of creating and maintaining the long term schedules for a long term strategies. 3- In evaluating the features of Best multi input experience on the go of Samsung Galaxy, it has to be identified that the user is completely getting this service of capture and create ideas anywhere and everywhere. The S Pen is combined with full touch screen to create the best in class mobile input experience. The creative users are taking maximum advantage by the assistance of this feature. 4- In evaluating the S Memo: S pen optimized advanced memo feature of Samsung Galaxy note 2 it has to be identified that S Memo is recording accurately or not the all forms of ideas instantly and freely. And user is getting the proper response or not in using quick memo which can be taken from any screen to capture your ideas before float away. These ideas plus the pictures as well as videos and hand written text or drawings or typed texted can be stored using the S memo. These memos can be edited later on. 5- In evaluating the instantly capture and annotate any screen feature of Samsung Galaxy note 2 it has to be identified that this feature of instantly captures the screen and annotated in detail is giving the desirable response or not to the user. By using this application the users are storing their diversified ideas in different times and then combining or comparing the ideas to design a complete form of idea. 6- In evaluating the Professional mobile meeting features of Samsung Galaxy note 2, it has to be identified that the application of Cisco WebEx providing the services of web conferencing’ instant messaging, telephony, and fixed mobile communication capabilities to a mobile work force efficiently or not. This application helps the users to build a strong communication network among each other while working on the task for achieving common objective in an effective and efficient way. EVALUATION OF SAMSUNG GALAXY NOTE 2 BY HEURISTIC EVALUATION METHOD: (TASK5) This method begins with a written analysis regarding the evaluator’s mobile phone usage habits, about interaction with the cell phone’s working structure, functionalities and applications, After that, Evaluator will interact with the applications of the Samsung galaxy note 2, installed on a Samsung galaxy note 2 smart phone, according to provided step guided tour script and then navigating freely on the application, finally, during the time of 1 week of mobile phone evaluation, In order to evaluate the mobile interaction, the evaluators were asked to identify and note flaws and problems that they face because of aspects of the note 2. The research panel provided an observation check list, the evaluator would note down a description of the problem, its disrespected heuristic and the gravity of the situation identified. According to an adaptation of Nielsen’s problem gravity scale 1 (1994), and potential suggestions for solving each problem recognized as to the participants, the group was made of employees of the organization, in the area of information and communication technologies. Make the system status visible: The applications of the Samsung Galaxy note 2 should always keep users informed about what is going on with their queries by providing them appropriate feedback in a reasonable time which is required. The immediate feedbacks connected the user throughout with the system and increase the efficiency of the work. This application provides accurate information at the right time to make it productive for the user. Comparing the system and real world: Samsung Galaxy note 2 applications speaks the user language with its words, phrases and concepts familiar to the user, rather than system oriented terms which increases the confusion of the user, and following the real world conventions, and making the information available with natural and logical order for the users. This feature provides complete understanding of words and information to the user by making the language easily understandable. Liberty and control for the user: The users with a speedy usage has often choose system functions by mistake and will want a visibly marked to leave the unneeded page without having to go through an overall information. Samsung Galaxy note 2 with its application of emergency exit brings the user out of the unwanted state within few seconds by selecting the option of undo. This feature really saves the time and efficiency of the user and puts back the user on the right and wanted page. Constancy and standards: Samsung Galaxy note 2 does not create difficulties for users by developing different combination of words, situations or actions. It provides a flow in using the next to next applications by following the platform convention. This consistency lets the user to work with pace and a continuous flow. The users are getting the complete benefit from this application to work in a continuous flow. They are also maximizing their productivity in working with flow without facing the barriers in their path. Error avoidance: Samsung Galaxy note 2 has carefully the error prevention application for their users which prevents a problem for occurring in the first place. Either note 2 gets rid of error-prone situations or it checks for such issues and lets the user to make the correct action by giving the option of confirmation before they take any action. Recognition rather than remind: Samsung Galaxy note 2 minimizes the user’s memory load by displaying different objects, actions and options visible. It makes easier for the user to not to remember information from one part of the dialogue to another. It provides instructions for use of the system at every stage and it is easily retrievable whenever required. Flexibility and competence of utilize: Samsung Galaxy note 2 contains or caters both experienced and inexperienced users on the system. It also speeds up the interaction for the expert users and allows them to take frequent actions. It creates a consistency in usage of the applications by the users. This flexible application is highly interactive with both types of users by providing the accurate required information after analyzing the potential of the user and also after analyzing the capacity of acceptance for both types of users. Artistic and modest design: The dialogues are designed in consideration of 7C’s of communication that contains only relevant and to the point information which is required for the user and decreases their comparative visibility to avoid confusions. This relevant information contains the users in a desirable direction with consistency and proper guidance at every step. Help users identify, analyze, ad recover from errors: The applications of Samsung Galaxy note 2 help the user to identify the problem by identifying the error and highlighted it in simple language. After the problem analyzed it gives suggestions to the user to recover the error in significant manner. These suggestions completely solve the problem within a reasonable time which increases the productivity of efforts making by the user. Help out with documentation: The system of Samsung Galaxy note 2 is designed in a way that it can be used without documentations. This system makes the information easily searchable for the user and focuses on the users’ preferences and tasks. It has listed information in concrete steps which could easily be carried out while searching the any specific information. The information that appears in response of the user request is authentic, accurate, specific and contains only relevant material in it. Read More