Quality and perf 1 - Assignment Example

The data for the amount of time spent on each activity performed on the patient will be noted including transportation, waiting and the time spent on treatment. Also, comments from nurses, therapist and family-members of the patient will be noted to increase the efficiency of the project. Data collection will be a team work task among all the employees of all the departments. Each participant will note the time he spends on each activity and then submit the report to his respective department.

All the final reports from each department will be organized in a “flow chart model with the timeline” as per organizational chart. The Quality Improvement Plan will be executed by the “Q-Team”. The team will consist of 6 senior members from each level of the organizational chart which includes the head of therapist, head of nurse, In charge of transportation, administrator, human resource manager and manager of strategic planning and financing. Head of the therapist will make sure that all the patients get the best care in an efficient manner considering the importance of time both for the organization and patient.

Each therapist will fill a patient profile form mentioning the time spent on treatment and counseling. He then submits it to the head of therapist. In charge of the transportation will confirm that each patient will come to the centre, before his appointment time with the therapist. Transporters will note the time for transportation for each patient. Administrator will be in direct contact with the family members of the patient. In case of any complaint or request he will pass it on to the committee to refine the whole process.

Any delays from the patients or complaints will be noted down and will be submitted to the committee later on. All the members of the committee being professional in their respective fields will utilize their