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More importantly though is the way responsibilities are shared, and this makes it hard for there to be a clear flow of authority and responsibility, thus making it possible for ill intentioned people like Mr. Goodview to bully other people around, and act in a way that is undesirable without anyone being able to question or stop him. The biggest problem arises from the organization’s structure, which leads to conflicting interests. The fact that the system allowed Mr. Goodview’s company to be given the contract to supply McMillan’s medical radiology department with radiological equipment and human resource, shows that there are serious flows in the system.
It is clear that when an employee of any organization is given a contract to supply the same origination with whatever kind of supplies, there will be conflicting interests. By giving Good View Medical Imaging Equipment contract to supply the Medical Radiology department with the supplies and human resource it needed, McMillan lost the integrity of the contract between them and Good View Supplies, because Mr. Goodview who owns Good View Medical Supplies, is also a senior staff at the Medical Imaging Department.
This means that there is no way to enforce quality, because an individual cannot be left to check their own integrity and enforce quality. The chance that Mr. Goodview would compromise on the quality of the supplies he was supplying to McMillan’s Medical Imaging department was irrefutable. There would be only two ways to resolve this kind of a problem. Mr. Goodview should have resigned from the McMillan hospital before the contract between his firm and McMillan Medical Imaging Department was materialized, or the contract could have been denied.
This would have prevented the conflicting interests arising from the fact that Mr. Goodwill is the owner of Good View medical Imaging Supplies, and also a senior staff at McMillan’ Medical Imaging department. As Darr (n.d.) reports in the case study, because of this conflicting interests, Mr. Goodview started acting in a selfish, unethical and unacceptable way, which led to the following issues that were identified by his colleague, Dr. Labeau, who was the chief technologist at medical imaging in McMillan Hospital Medical Imaging Department. 1. Goodview started getting rid of radiologists, which led to the Medical Imaging department having fewer radiologists despite increasing volume of work at the department. 2. Constant turnover of radiologists due to the use of Locus tenens radiologists, which made it impossible for the flow of work to be maintained and also for the quality of work to be managed. 3. Because of the issue number two, Goodview started doing most of the work himself, making him less caring in the way he handled the medical images.
His careless handling of this job was seen as leading to the death of a lady who had breast cancer, which could have been easily treated if it was treated at the right time. This was not possible since Goodview dismissed the lump in her breast as just a calcium deposit and reassured the woman that there was nothing to worry about. The woman died six months later of breast cancer, which also affected other organs in her thorax area. 4. Goodview ordered a cable without the knowledge or the consent of the senior management.
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