This study is being carried out to assess the impact of education and training on health and social care on the staff productivity in this sector through the collection of post-intervention response from service users on any changes they would refer to as improvement in the care they received from the staff…
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3 Introduction This critical commentary provides an empirical review of the development of a series of procedural handbooks for health care staff and service users and to analyse the impacts of these handbooks in enhancing service delivery among health workers. These are the products from my research project on health and social care training and education and I have actually drawn my work based on existing findings from other researchers in this field of study (Gardner et al, 2009; Schneider and Workman, 2010). In the commentary, I provide the rationale behind choosing this topic, the objectives of the project and the assumptions made during the preparation of the project. Moreover, I critically review the obstacles experienced in carrying out the project and how such obstacles were addressed. Furthermore, the literature review was first undertaken to provide the theoretical foundation for the study, whereby it was used to as a critical commentary to evaluate the role of policy. Based on these, a case study data was used to triangulate the findings which were made in comparison to the review to validate the drawn conclusions. 3.1 Background There are a number of historical antecedents leading up to the conduct of the current study. Most of these events are however captured in existing research works that are in the present area of study. It is stated that health care is an important issue and provision of quality health care should be the mission of every Government (Gardener, 2009, p. 212). Every year Governments create high budget for the health sector and initiate various programmes with an aim of ensuring its citizens receive quality health care (Auld, el. al., 2011). Despite the advancement in the health sector, life expectancy is reducing significantly and this...
The paper tells that there are a number of historical antecedents leading up to the conduct of the current study. Most of these events are however captured in existing research works that are in the present area of study. It is stated that health care is an important issue and provision of quality health care should be the mission of every Government. Every year Governments create high budget for the health sector and initiate various programmes with an aim of ensuring its citizens receive quality health care. Despite the advancement in the health sector, life expectancy is reducing significantly and this is linked to the quality of Health and Social Care offered. May and Ramos describes heath and social care as wide service sectors facing the contemporary dynamisms and turbulence hence experiencing rapid changes. They explain that Governments are increasingly initiating different programmes as health regulatory authorities are developing new standards continuously. Consequently, there is a need to ensure that health workers are up to date with the available knowledge on health. They also explained that new research findings are released annually showing that the population can play a significant role in protecting their health. According to Tampone, training and education in the Health and Social Care sector are currently very important because they determine the quality of care. Tampone further asserted that the level of education of a health care giver and the amount of training received during the induction to a large extent determine their productivity and delivery of service to service users.
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49 Pages(12250 words)Dissertation
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