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Analysis - Case Study Example

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Case Study Analysis Author’s First name Last name Institutional Affiliation Abstract The satisfaction of a patient with the Emergency Department (ED) in a local hospital depends on the amount of time spent waiting for the medical treatments. Excessive waiting in the overcrowded ED can decrease the efficiency, quality and staff performance which in turn decreases the hospital’s profitability…
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Download file to see previous pages A Top 10 Risk Item Tracking tool can be applied for maintaining an awareness of the risks involved. The emergency department can rely on the ideas, intuitive feelings and past expert experience of the staff to help identify potential risks. They can perform quantitative risk analysis by using the technique called Monte Carlo analysis. We must keep up with certain quality standards by the help of quality management to ensure that the new services will completely satisfy the needs of each patient efficiently. Incorporating these quality standards into the hospital’s new policies and procedures is very important. Keywords: excessive waiting, risk management, quality management, risk analysis, Monte Carlo analysis, quality standards, Top 10 Risk Item Tracking tool, Patient’s satisfaction. The Hospital Administrator, Physician Director of Emergency Department, Director of Hospital Performance Improvement held a meeting to review and identify the disturbing trends being faced by the patients as well as the staff of the Emergency Department. ...
Qualitative risk analysis as well as quantitative risk analysis that included measuring the probability and consequences of risks. Risk response planning and risk monitoring and control which involved monitoring known risks, identifying new risks, reducing risks, and evaluating the effectiveness of risk reduction (PMBOK, 237). The main output of risk management planning is a risk management plan. The ED team should review documents and understand the hospital’s and any sponsor’s approach to risk. The ED team will always have trained staff that will recognize and handle time sensitive conditions as part of their contingency plan. For example, the greeter will always escort chest pain or stroke patients to triage nurse as part of their predefined emergency actions (Power, D.J, Gannon, M. et al., 1986). There can be three kinds of risks in this case study: 1. Market risk: Will the new changes be useful to the hospital’s ED or serviceable to the patients? Will the patients accept and use the services? 2. Financial risk: Can the hospital afford to undertake these changes? Are these changes the best way to use the hospital’s financial resources? 3. Technology risk: Are these services technically feasible? Could the technology be obsolete before the end of the 9 months plan? (Maps of World Finance) There are several risk identification tools and techniques that can be used for identifying potential unsatisfactory outcomes. These tools and techniques are: -Brainstorming -Interviewing -The Delphi technique -SWOT (Strength, Weaknesses, Opportunities, Threats) analysis (Schwalbe K., 2005) A Top 10 Risk Item Tracking tool can be applied for maintaining an awareness of the risks ...Download file to see next pagesRead More
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