Activity-Based Costing (ABC) in Service Industries - Case Study Example

Most of the companies always have the door to door service after purchasing a product from their organization. This is always a relief of the transportation issue as some commodities are always bulky and difficult to transport. The online shopping is always time convenient and a customer can get a good or service at any time he or she orders as the organizations always operate in 24 hours (Anderson & Young, 2001). Another important factor that consumers always like in the e-commerce organizations or rather the online shopping is due to the fact that there are always a variety of commodities and services at different prices thus every customer will always get an opportunity of selecting what he or she desires at a price affordable to the consumer.

The BlueFly incorporation is one of the top online businesses in the United States of America. It is known for its great sales of designer shoes and accessories for both men and women within the United State and internationally (Innes & Mitchell, 2010). It is widely known for its best services thus it always sells greatly across all nations. The Company experiences high sales since it offers its customers with a perfect and superior shopping experience by providing value and a high level of customer service that creates loyalty in the customers.

The BlueFly incorporation is always using one of the modern technologies available thus it has developed electronic commerce innovations such as personalization of shopping services and the browse and search features are easy to use making even the illiterate customers able to use. Doing shopping at the BlueFly incorporation is always absolutely fast and safe as there are systems of simple procedures, the credit transactions are very secure plus a convenient communication of customers through their e-mail addresses and the shipping of bulky goods is also done directly without any inconveniences