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People working at an organization contribute individually and collectively in achieving the objective of the organization. Human resource employees form an integral part of each and every level and department of the company, may it be Finance and Accounting, Operations, Marketing and Sales, or Information Technology (Smith, 2008). Now a days, Information Technology Department is a must part of every organization. It introduces the emerging technologies to reduce the cost, limit the workforce and provide the most innovative and cost effective services and products to the clients.
IT Department is not a knowledge management or a policy making office, which tells which information is correct. It provides the operating parameters for the operating units as well as the individuals’ use of information technology systems, architects, networks, etc. Moreover, it stores and secures the electronic information that the organization owns, ad with provides direct operating support in software use and data management to all the functional areas of the organization. Information technology has become a part of our daily lives; no organisation can survive without it.
It is significant for employees of the company to share the objectives, strategies and plans with co-workers and colleagues. The internet technology has made this information sharing possible, in a cost effective and efficient manner. The telephones are modified as Cell Phones which increase the flexibility in communication and one can contact the other person in no time. Instead of face to face meetings, many contracts are made through internet and sometimes on the cell phones. By using the networking sites, the leaders (CEO and top management) can approach the subordinates whenever necessary.
The networking system can also be used to receive news and updates by the workers. Blogs and social bookmarking is one of the cheapest ways of getting feedback from the customers. These sites can be used for promotion and positioning purposes and to determine what changes do the customers desire in the product or service offered by the company. New technology has decentralised the organizations and resulted in a flatter organisational pyramid. The number of management levels has decreased as technology helps filling the gap between top management and workers.
All the employees are encouraged to give new ideas and suggestions for improvement. (Mullins, 2004) With advantages, there always some disadvantages. People are becoming very technological based and very much dependent on it. It can be very damaging for the society as IT is taking away the organic ideas and natural thoughts. Till now, we humans are administrating the computer technology but a day may come when the technology will administrate. It may happen that we become the slave to the technology.
IT department plays a significant role in integrating the different departments in the organization. The HR Business Partner can add real value to the IT department as they have comprehensive knowledge of the business and ability to quickly identify gaps between the operations of internal client. It is very important for an organization to improvise their products and services according to the needs and demands of their customers. Whenever there is any kind of change; from change in policies to change in the strategies or even a change in product to create differentiation and better suit the customers, Department of
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