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Researching the adoption of technology-based self-service within an organizational strategic orientation context as a form of su - Dissertation Example

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3.5 Data Analysis The initial data received from the survey questionnaire represented the structured based on the role of the organization. In which, the two main categories of defining the area of expertise and level of involvement in the organization is between the Senior Manager /Decision Maker and Service Delivery Manager…
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Researching the adoption of technology-based self-service within an organizational strategic orientation context as a form of su
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Download file to see previous pages In all a total of 20 participants provided their knowledge, experience, and perspective in gaining more of an insight into the research question. The strategy for the data is in the focused area of identifying the characterized elements that either improve or restrain the organization to meeting their designed M-S type approach. The findings revealed in each questionnaire an understanding to that the marketplace share is only increased with a purposeful mission of implemented strategy. The overall counterpart is the bridging of resources for formulating a well-through planning initiative that presents innovative measures for the marketplace (Haritz-Menne, 2004). The Defined Miles and Snow Strategic Typology represent the key area of focus to highlighting the main areas of questionnaire for the participants. Therefore, the 7 main questions within the area of Defined Miles and Snow Strategic Typology create a lasting impression of defining either SCA is the preferred method. The true management approach for are structured within the four sub-categories of accountability: a. Prospector b. Reactors c. Defenders d. Analyzers The survey questionnaire is the following of a comparative notion that relays on a quantitative and qualitative assessment of reliability of answering the research question: 1. ...
4. In comparison to our competitors, the increases or losses in demand which we have experienced are due most probably to practices indicated. 5. One of the most important goals in my company, in comparison to our competitors, is our dedication and commitment to keeping costs within desired levels. 6. In contrast to our competitors, the competencies (skills) which our managerial position. 7. The one thing that protects our organization from our competitors is that we formulate a method to structure the strategy approach. 8. More so than many of our competitors, our management staff tends to concentrate on certain protocols for increasing financial opportunities The analysis of the data presented from the survey revealed in the 7th questionnaire the following assessment of accountability: 1. In comparison to our competitors, the products/services which we provide to our customers are bet characterized in the marketplace. 10 out of the 20 participants presented a more direct approach by a Prospector indicating a measure that entails: products/services which are more innovated, continually changing and broader in nature throughout the organization and marketplace. 7 out of the 20 participants presented a more direct approach by Analyzers indicating a measure that entails: products/services which are fairly stable in certain units/departments and markets while innovation in other units/departments and markets. 3 out of the 20 participants presented a more direct approach by Defenders indicating a measure that entails: products/services which are well focused, relatively stable and consistently defined throughout the organization and marketplace. 2. In contrast to our competitors, our organizations have an image in the marketplace as a ...Download file to see next pagesRead More
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