Managing stress among employees in an outpatient setting - Research Paper Example

At the same time, the effectiveness of the changes being implemented need to be determined at regular intervals. It is identified that the negligence of evaluation phases causes the breakdown of implemented changes. This paper will discuss various strategies and techniques that can be effectively employed in evaluating the impacts of the introduced changes among employees in out-patient settings. There are three evaluation phases that are scientifically designed for program evaluation; formative evaluation, summative evaluation, and impact evaluation.

The formative evaluation phase continuously acquires information regarding the introduced program in order to amplify the performance. According to Lytras, Carroll, Damiani, Tennyson, Avison, Vossen, and Pablos (2008), in summative evaluation phase, the outcomes of the project are assessed; and from those results, the project managers analyze the impact of the outcome on its actual beneficiaries; the shareholders (p.672). On the other hand, impact evaluation phase focuses on the larger group of beneficiaries over a long period of time.

Here we can use formative evaluation and summative evaluation techniques for the determination of the effectiveness of the introduced organizational change in an out-patient setting. . Similarly, it is suggestible for the project management team to assess the effectiveness of the change by considering its impacts on those employees who were affected by stress. It can be achieved by comparing the individuals’ level of performance prior to and after the implementation of the program. Their new ways of working behavior both as individuals and as team need to be evaluated for knowing whether the change takes a positive effect on them or not.

This process of change management is termed as change curve which can be used for assessing the impacts of the implemented measures (Change management: Making organization change happen effectively, n.d.). It is important to evaluate the extent to which the measures being implemented are accepted by the workers and whether the measures are effective in helping employees to bring out their potential completely toward the work undertaken. It would be better to assess the rate of absenteeism before and after the execution of the strategies.

The record of employees’ medical leave would reflect the effectiveness of stress management measures, because stress- free life offers physical as well as mental stability. At the same time, the finest way is to judge how effectively employees involve in work and how well this is being reflected in their performance. It is better to evaluate the workers’ contribution towards the development of the organization as a whole. An efficient supervisor would assist the management to evaluate the individual performance frequently.

The status of the organization also reflects the impacts of organizational change. To illustrate, it is essential to analyze the impact of the program on the economic interests of the shareholders. In addition, the progress of the organization and its stature