Business Process Outsourcing: Process, Strategies, and Contracts - Case Study Example

For Articles, fixed-cost deals will be preferred. Criteria for the selection of the most suitable vendor as article writer would be quality of write up, originality of write up, and cost. We will hire 3 writers for this task. The creative write-up will be awarded to one, the informative write-up to the other, and in-house reports writing to the third and last one. The write-up should be provided to us in 2 weeks after selection. The first step will be hiring advertisements which will be placed 2 months before the time when the content is needed to be ready. 2 weeks will be taken up in the selection process; 2 weeks for the writers to finish off work and the last 2 weeks for our editing team to finalize the content.

While outsourcing photography assignments, the service level required would be to provide us with brilliant nature related to our topic kind of photographs at a low cost. It will again be a fixed-cost job. We will review the portfolio of the vendors and will prefer to hand over this task to someone who has experience in nature photography. One vendor will be selected for one magazine issue. Selection will be finalized one month before the time we need the photos ready.

Printing is a specialist’s job. The level of service expected will be high-quality printing, with the latest machinery. The contract, in this case, will be on a per-unit cost basis. Low cost and best quality will be important criteria for us. All printing will be done by one vendor. The selection process will start with advertising, at the same time when other vendors will be selected. However, work will start later. The printer will be given 2 weeks for printing the magazine.

For advertising, the selection of a vendor will depend on his/her work experience and portfolio. It will be a cost-plus commission deal. Best results will be the most important criterion in this regard. There will be only one advertising agent or agency, and the selection will be done 2 months before the time the magazine will be ready for distribution.

5th and last service which will be outsourced is distribution. Having a complete and effective network of distribution will be the required level of service. Distributors will be hired based on best performance and low-cost criteria. It will be a cost-plus-commission deal and only one vendor will be selected for this task. Selection of vendors will be done at least two months before the time when the magazine will be ready for distribution.