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Evaluation - Essay Example

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Name University Course Date Evaluation: Olive Garden Restaurant The Olive Garden has gained fame as an Italian oriented chain of restaurants with over 750 branches worldwide. Its historical origins can be traced back to Orlando in 1982 when the first restaurant was opened up by General Mills…
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Download file to see previous pages In order to fathom the restaurant’s attributes, an insightful evaluation of the atmosphere, service offered, food and bar is necessary. As one approaches the Olive Garden Restaurant in Grand Forks, North Dakota, the architectural design of the building heralds a traditional Tuscan inspired farmhouse. The sight itself presents an aura of the traditional home that preconditions your mind to what lies within the walls. The articulately manicured lawns and the landscape design present a picturesque environment that is truly magnificent. I am truly impressed with the serene environment and the welcoming aura so far. However, the meticulousness in the landscape may scare one into thinking that the restaurant is exclusive to the rich in society. As one enters the waiting lounge, the lobby is complete with comfortable seats for waiting guests. Furthermore, the wall decor is filled with bright colors that portray the ambience of an Italian market. The familiar and delectable aroma of Italian dishes is ubiquitously present in the air. The ambience in the dining area is accentuated by the presence of a fireplace and dining booths with arched entrances. Furthermore, the dining area is decorated with flowers in strategically located flower vases. Certainly, the atmosphere set so far appeals to the senses and makes any guest feel at home. The quality of service exhibits itself when a waiter soon approaches me and warmly welcomes me to the restaurant. The waiters are smartly dressed in black trousers and white shirts. Moreover, the aprons are uniquely magnificent due to the golden color. All the waiters are engaged in an orderly rush serving the guests who are dotted in almost all the tables. Clearly, they are efficient in their service as they seek to attend to all the guests as soon as they arrive. The restaurant is full of guests in almost every table. The crowd puts off the homely feeling of the restaurant and brings one to the realization that it is a business joint favored by many customers. From the adverts posted in the restaurant’s website, the information states that the waiters and chefs are sent to the culinary Institute of Tuscany in Italy. The purpose is to enable them to get better insight into the Italian culture of cooking and winery. I set out to establish if the fact holds any water. Consequently, as the waiter patiently waits for me to place my order, I decide to ask him the best Italian appetizer for lunch. The waiter does not fail in his mastery of the Italian cuisine and recommends that I start with choice appetizers or antipasti such as Bruschetta, Caprese flatbread, the Grilled chicken flatbread or the Lasagna fritta (Olive Garden). I opt to order the grilled chicken flatbread for a start. The silverware set up in my dining table has been meticulously arranged complete with cutlery, plates and napkins. Five minutes later, the waiter returns withan appetizer dish of grilled chicken flatbread that neatly served on exquisite plates. As the waiter leaves me with the appetizing dish, my personal views on his services so far is hospitable, patient, time conscious, neat and knowledgeable. The grilled chicken flatbread is an Italian appetizer made with ingredients of chicken, basil, roasted chili peppers, garlic spread and alfredo. The meal is warm, and the aroma emanating from the meal is enough to whet anyone’s appetite. After having a slice of the flatbread, I am not quite impressed by it. ...Download file to see next pagesRead More
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