Quality assurance - Assignment Example

Without the customers, it is believed that quality would not be a concern in this case. Pleasing the customer in this principle is key for the sustenance of the organization. Therefore, a customer’s taste and preference has constantly to be known so as to know the quality required. Organizations constantly thrive to become better than they were before due to the ever competing and changing world. Human beings are always dynamic in nature and tend to change with what is on the trend. Companies too have to do so by improving towards the better.

This can be achieved in total quality management by ensuring that they have implemented changes in their production process that would lead to efficacy and deliverance of quality products and services. Through comparison with the past, good companies always works towards improving on their performance (Asher 2002, p.78).Successful companies ensure that they deliver quality products and services through emphasizing on improvement of factors of production. Labour for instance can be shaped to become better through proper training and recruitment of qualified staff members suited for the job.

Organizations tend to have certain type of suppliers that deliver high quality goods. In case of possessing many suppliers, there those who will deliver low quality goods at a high price, whereas there are those who will stick to their principles and supply the best they can offer at an affordable price. It is always important for organizations to maintain such suppliers close to them than those who deliver poor quality products. The two most important structures in management that can contribute greatly to effective quality assurance and high customer satisfaction is by having a team of qualified workers plus a quality assurance department that is working.

First of all, in order for an organization to have skilled workers that will work efficiently and deliver quality products and