Effectiveness Of E-Learning Tools In Organisations - Dissertation Example

The purpose of the study is not to examine the psychological factors pertaining to a like/dislike of technology that would be present on a personal level among employees of any industry. It is to examine the particulars of the implementation of e-learning management which may be addressed through a change in strategy, approach, and program design, to provide further motivation for employees to avail of e-learning facilities in companies that most require them. The methodology involves survey by questionnaire and a case study illustrating the successful implementation of an e-learning initiative, and why employees would find certain methods and approaches preferably.

Results show that despite the preference for digital communications, learners would prefer face-to-face communications rather than written, and are optimistic about the eventual results of their participation in e-learning programs. The greatest barrier to e-learning remains the resistance of the employees where it still exists, but this does not seem to be prevalent. The case study provides a successful example of e-learning application in an open network where the exchange of information through workplace learning appears highly effective.

Table of Contents Abstract 2 Chapter 1: Introduction 7 1.1 Chapter Overview 7 1.2Background of the Problem 7 1.3 Statement of the Problem 8 1.4Research questions 8 1.5 Significance of the research problem 9 1.6 Scope and delimitation of the study 9 Chapter 2: Literature Review 10 2.1 Chapter Overview 10 2.2 Definition and taxonomy 10 2.3 Impact of e-learning in organisations 11 2.4 Internal marketing: How the e-learning is communicated & promoted within organisations 13 2.5 Theoretical framework 17 2.

6 Synthesis and relation of literature review to the research study 18 Chapter 3: Methodology 20 3.1Chapter Overview 20 3.2Research strategy 20 3.3 Research design 21 3.4 Data description 21 3.5Population and sampling method 22 3.6Data gathering instrument 22 3.7 Analysis 23 3.8 Ethical considerations 25 Chapter 4: Discussion 26 4.1 Chapter Overview 26 4.2. Respondent Profile 26 4.2.1 According to age 26 4.2.2 According to gender 27 4.2.3 According to highest educational attainment 29 4.2.4 According to length of service 30 4.

3 Factors affecting e-learning 31 4.3.1 Respondents from BPO firms 32 4.3.2 Respondents from IT firms 33 4.4 Contribution of internal communications to e-learning effectiveness 34 4.4.1 Respondents from BPO firms 34 4.4.2 Respondents from IT firms 35 4.5 Impact of e-learning 36 4.5.1 Respondents from BPO firms 37 4.5.2 Respondents from IT firms 38 4.6 Barriers to effective e-learning 39 4.6.1 Respondents from BPO firms 40 4.6.2 Respondents from IT firms 41 4.7 T-test results 42 4.7.1 Factors affecting e-learning 43 4.7.2 Contribution of internal communications to e-learning 44 4.7.3 Impact of e-learning 44 4.7.4 Barriers to e-learning 45 4.7.5 Case study of a strategic application in an actual case involving an IT company 45 Chapter 5: Conclusion 51 5.

1 Summary of findings 51 5.1.1 Factors that contribute most to the successful implementation of e-learning in the organization.