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MIS case - Research Paper Example

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The original manufacturer of computerized time clocks is Kronos who has clearly explained the data collection mechanism which goes beyond data collection involving software and services. The company has also started providing application for managing workforces plus it also…
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MIS case

Download file to see previous pages... It can produce a working schedule for every store in a matter of hours. The employees at Wal-Mart are facing an ethical dilemma by the Kronos system. The new scheduling is favored by Wal-Mart as it increases the profit margin and reduces the cost but on the other hands it is unfavorable to the employees. As scheduling for employees requires personal judgment and takes in to consideration the needs of the employees, the new software is unable to do so. The ethical dilemma that Wal-Mart will face after the complete installation of Kronos will be beyond control. This system urges the management to hire fewer numbers of employees as needed according to the number of customers at the store.
This conflicting condition where employees will be asked to visit at different hours will result in an ethical dilemma as the new system will decrease the job stability of the employees. The minimum wage staff will be highly affected and may leave the company and the reputation of Wal-Mart will be badly influenced. As the employees need to fill a form for informing the hours they can be available at so that a computerized scheduling system will make a shift schedule accordingly. The ethical issue of misinforming the employee may arise if the employees fill wrong information in the form to have a shift schedule with longer hours. The high paid associated feel that the new computerized system makes them quit their job as they are unable to meet the shift requirements asked by the company which comprises of some hours in day time and late hours. If these associates quit, they will be replaced by inexperienced lower staff as this may result in poor customer service (Walmart, 2013).
The ethical principle that applies in this situation is “Do unto others as you may have them do unto you.” After the computerized scheduling system, we see that the employees of Wal-Mart are dissatisfied and some are relying on opportunities where they can depend on false ...Download file to see next pagesRead More
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